Performs specialized emergency radio and communications shift work for a regional consolidated Emergency Communications (911) Center that serves the jurisdictions of York County, Poquoson, and Williamsburg. Receives incoming calls on both non-emergency and emergency 911 lines; dispatches applicable personnel; operates a computer terminal connected to the Virginia Criminal Information Network (VCIN) and National Crime Information Center (NCIC). Dispatches units or representatives from fire departments, rescue squads, animal control, public utilities, etc.
High school graduate or equivalent, and 1 to 2 years telecommunications work; or any equivalent combination of training and experience.
Must hold or have the ability to acquire the Basic Dispatcher State Certification within established time frames, and the ability to obtain bi-annual State Recertification VCIN/NCIC.
Must be willing to work rotating shifts, including days, nights, weekends and holidays.
Must reside within a sixty-minute response time from York County.
Qualified applicants will be given a typing and qualification test, and must be willing to undergo a detailed background review.
This position is considered to be essential (County designation as ALPHA). In the event of an emergency/inclement weather conditions, the incumbent is expected to remain at the worksite or to report to worksite in accordance with the department’s standard operating procedures, or as notified by a supervisor.
Must be physically able to operate a variety of machinery and equipment including computer terminals, radios, copiers, etc. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
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