Display Team Leader
Urban Outfitters - Charlotte, NC

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REPORTS TO : Display Artist

MAIN OBJECTIVE: To support the Store Display Artist in setting the highest standard possible for visual excellence to create an environment that is creative, dynamic and entertaining for our customers.


Candidates must have a strong artistic background including a fine arts, design or architectural background. A completed professional portfolio should be submitted if applicable.

Display Team Leader candidates must also possess:

• Ability to develop three-dimensional work, installation capabilities, and possess excellent construction craftsmanship skills

• Experience with building and drafting and a working knowledge of power tools (including but not limited to power drill, circular saw and chop saw)

• Talent and interest in artwork, painting and woodworking

• An understanding of the Urban Outfitters culture and its appeal to the local market


• Uphold visual standards and maintain signage presentation

• Assist in merchandising and display projects and take an active participation in floor sets

• Understand how to use Company tools (i.e. Merchandising and Display Page on the intranet)


• Deliver a positive, friendly experience by engaging the customer through conversation and service

• Enhance the VIBE by focusing on customers and not on projects during prime time selling hours

• Provide a store experience that reflects the Company’s customer service standards

• Contribute to the overall VIBE in the store by being respectful and helpful to others


• Work productively within the team and take the initiative to work with others toward a common, collaborative goal

• Assist in the training and development of peers

• Communicate positively and effectively with customers and peers

• Actively participate in department and daily meetings


• Assist in the timely and accurate completion of display projects

• Keep work areas organized and clean, with an emphasis on customer and employee safety (i.e. glasses, face masks and etc.)

• Adhere to Company policies and procedures

• Ensure safety standards are upheld in the store in terms of displays and materials/tool management

• Exhibit strong Loss Prevention awareness and comply with all inventory control measures

• Demonstrate proficiency in job knowledge (i.e. fitting rooms, greeting)


    Skills Required


    About this company
    425 reviews
    Urban Outfitters, Inc. is a lifestyle specialty retail company that operates under the Urban Outfitters, Anthropologie, Free People and...