District Manager
Resource Residential - Memphis, TN

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The District Manager provides strategic leadership and oversees all administrative, management, and fiscal operations within their assigned portfolio of properties. The District Manager designs and implements policy and procedures in support of Resource Residential’s overall business objectives.

Job Duties:
  • Conducts regular visits to properties within portfolio to assess growth and areas of development
  • Analyzes specific problems, advises on solutions, and monitors outcomes
  • Assists in the preparation of the annual operating budget, reviews monthly operating reports, and completes monthly forecasts and variance reports.
  • Reviews and approves all expenditures per stipulated amount
  • Works with Regional Maintenance Managers and Maintenance Supervisors to provide oversight to all maintenance functions, including the development and monitoring of preventative maintenance programs
  • Serves as initial contact to oversight agencies
  • Evaluates associates’ performance, including the completion of annual performance reviews. Works with Human Resources Department on staffing needs and employee relations
  • Assesses training needs of property associates and works with Vice-President of Training to ensure delivery of programs
  • Establishes tone for portfolio
  • Monitors performance of portfolio incentive program goals on a quarterly basis
  • Completes annual management audit of all assigned properties within portfolio
  • Evaluates on-going leasing office operations to ensure compliance with policies and guidelines
  • Monitors apartment turnover to ensure vacancies are filled as quickly as possible
  • Advises and assists Property Manager with evictions
  • Meets with associates or residents to address conflicts and mediate disputes
  • Participates in annual unit inspections. Reviews reports and reconciliations
  • Attends all meetings or inspections with owners, investors, and government agencies
  • Participates in pertinent meetings involving building/property concerns

Requirements:
  • Bachelors degree preferred
  • 7 or more years experience in multi-family property management
  • 5 or more years experience as a Property Manager in a multi-family environment
  • Managed a minimum of 1000 units
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook
  • Proficiency with MRI preferred
  • Excellent customer service skills
  • Demonstrated budgeting skills and the ability to read and analyze profit and loss reports
  • Ability to perform in a busy, changing, multi-tasking work environment
  • Requires ability to physically inspect property (or properties) and individual units
  • Requires a valid driver’s license and the ability to travel to multiple properties

Resource Residential - 18 months ago - save job - block
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About this company
20 reviews
Founded in 2007, Resource Residential is a property management company committed to providing the highest quality of service to our...