Division Consulting Cardio Vascular Imaging Specialist, PACS
Field IT&S - North Florida Division - Tallahassee, FL

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Summary of Duties

The Division Consulting Cardio Vascular Imaging Systems Analyst provides technical and managerial leadership in establishing goals and priorities and in the overall management of current and planned CVIS applications, services, and related technologies within an HCA division. This position ensures continuity and alignment of the division's cardio vascular imaging systems and services direction and plans with HCA's corporate IT&S strategies, division IT&S strategic plans, and facility needs. Primary responsibilities include serving as the cardio vascular imaging applications leader for the division, implementing and monitoring CVIS applications and technology and support processes, and coordinating consistent support of CVIS applications and related technologies, such as Radiology PACS within the division. This individual also assists in resolving highly complex issues regarding CVIS applications, coordinates division-wide testing and implementation of software releases, assists in developing strategies for training and tools for CVIS across the division, and champions standardization, utilization, optimization and use of best practices in CVIS. Requires subject matter knowledge in medical imaging applications and staying abreast of latest medical imaging application developments to ensure service levels proactively meet or exceed corporate and division requirements and service level agreements with key stakeholders and vendors. This position requires strong people skills, personal drive, and the ability to see strategy through to execution in a matrix reporting environment. Strong written, verbal, and presentation skills are also required.

Duties Include And Are Not Limited To:
IT Operations Management: Overall Operations Management, Service Level Management, Resource Management, Processes & Standards Implementation, Compliance Management, Incident Management, Financial Management, Technical Management, Information Security Management

Establishes goals and priorities in the overall management of current and planned CVIS applications, services, and related technologies within the division.

Coordinates the assignment of resources to CVIS projects, operations, & incidents

Assists in establishing, and communicates, monitors, and manages Service Level Agreements (SLAs)

Consults with technical leaders during technical goal setting, prioritization, planning and design for CVIS implementations

Participates in the development division-level CVIS standards, policies, and procedures

Ensures that the design and use of CVIS applications adhere to established HCA policies, procedures, and standards

Leads analysis of organizational needs for development and implementation of CVIS applications; interfaces with users to ensure that CVIS applications are developed which meet their business needs and specifications

Assists in the development of the budget and develops project cost estimates for division and/or facilities

Promotes system security and patient confidentiality and helps ensure compliance

Collaborates with enterprise subject matter experts and services in managing resolution of CVIS application incidents and requests

Strategic Business/IT Alignment & Planning: Facility/Zone Business/IT Alignment, Strategic Planning

Coordinates with corporate, division, and facility-level leadership teams, as needed to align strategy, services, and coordinate any required implementation activities.

Collaborates with facilities, Imaging Systems Administrators, the Division Clinical Specialist Team, and enterprise imaging application areas to implement the division plans for CVIS applications standardization, utilization, integration and optimization.

Relationship Management & Communication: Facility Leadership, Facility IT Users, Facility IT Staff, Physicians, Vendors, SSC, OSG, Supply Chain, Division IT Groups

Builds positive relationships with business operations, IT&S leadership, and vendors

Owns the facilitation of multi-way communication with key constituents on CVIS matters

Communicates successes, challenges, opportunities, trends, and lessons regarding CVIS to appropriate leadership at the facility and/or division level

Promotes sharing of information through documentation and distribution of best demonstrated practices

Builds strong relationships with CVIS application users groups across HCA, IT&S managers and directors, and the Application Services Leadership Council

Serves as primary liaison between Corporate, Division facilities, and CVIS vendors

Process Engineering: Improvement of Workflow through Technology, Utilization of Technology

Understands the implications of technology solutions to workflow & operations & assists in communicating to key stakeholders

Assists in identifying process improvement opportunities & challenges and communicating them to appropriate Division IT leaders for planning & action

Governance: Support of Decision-Making Processes

Understands IT governance processes & practices

Communicates & supports IT governance processes & practices


Knowledge, Skills, and Abilities



Mature understanding of current and emerging technologies, specific to cardio vascular imaging applications

Mature understanding of cardio vascular imaging support processes and workflow

Understands pertinent JCAHO, MQSA, HIPAA and ACR guidelines

Demonstrated ability to establish and build strong relationships across a broad range of personality types

Strong analytical skills and detailed organizational skills

Demonstrated ability to proactively identify needs and manage resources

Demonstrated ability to effectively communicate information technology both verbally and in writing

Demonstrated customer orientation

Excellent leadership and teaching abilities

Demonstrated advanced computer skills

Strong understanding of HCA systems and procedures

Strong analytical skills in planning and policy maintenance and development


College Graduate Required


Three to six years of experience in medical imaging or clinical applications support

Three years managerial experience including budgeting, maintaining policies and database analysis

Experience in large, complex organization or corporate structured environment

Experience in team leadership and direct supervision

Experience creating and leading communications with direct reports, senior leaders, business partners, and vendors to ensure collaboration, efficiency, and service excellence

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