Dog Cat Department Manager
Petco - Salem, NH

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Our vision at Petco is

Healthier Pets. Happier People. Better World.

We’re making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience.

From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization.

Position Purpose:
Responsible for assisting the General Manager in achieving the store’s budgeted sales and profit goals. Ensure that all merchandise is accurately received, priced, stocked and backroom is maintained per OSE standards.

Essential Job Functions:
The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.

Provide quick and courteous service to all customers by utilizing the GUEST Model throughout the store to include the cashiers.

Ensure OSE standards are maintained throughout the store

Ensure that the store is opened and / or closed in accordance with established P&Ps

Provide training and coaching in GUEST and product knowledge to associates throughout the store.

In partnership with the GM/AM ensure proper store scheduling is being maintained to ensure customer service during peak hours.

Adhere to and promote established safety procedures.

Assist the GM/AM in planning out location changes needed to the grid and ad planner to maximize sales.

Facilitate the unloading and stocking of merchandise according to operational guidelines and OSE standards.

Ensure 100% pricing accuracy, including verifying all pricing labels are up and are accurate with regard to correct price and current offer date.

Ensure that the store is well stocked and inventory counts are accurate.

Ensure proper staffing levels are appropriate for receiving and processing stock.

Ensures that the backroom and equipment is organized and clean per OSE standards.

Prioritizes merchandise moving to sales floor and areas to be stocked.

Perform routine housekeeping task to maintain the stores appearance and meet OSE standards.

Ensures highest productivity levels are achieved for receiving, processing and stocking.

Trains and develops associates on proper receiving, processing and stocking procedures according to Petco standards.

Abides by and enforces all company policies and procedures, including but not limited to those designed to minimize shrink.

Adhere to and promote established safety procedures.

Ensures the facilitation and accuracy/integrity of the Blue Dot program.

Ensure that unforgivable are in stock at all times.

Manages and coaches sales associates in providing great customer service and in performing their assigned task with the objective of achieving budgeted sales.

Communicate all situations and/or conditions that affect the store to the GM/AM (e.g. customer complaints, item requests, inadequate inventory levels, etc.).

Perform duties and assume responsibility as Manager on Duty (MOD) as needed.

Perform all special or other projects as assigned.

Work Environment:
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel.

Qualifications

Education and Experience

:

A high school diploma or G.E.D. is required.

Previous experience in retail setting as an inventory manager, department manager, team lead or sales associate. Experience supervising associates, or demonstrating an aptitude for training, motivation and sales technologies, analytical abilities as well as a professional appearance and demeanor. Must be licensed to operate a motor vehicle.

Petco - 18 months ago - save job - copy to clipboard
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Petco… where the healthy pets go Petco is a leading pet specialty retailer that provides the products, services and advice that...