Donation Specialist
RTI Biologics - Alachua, FL

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High School/GED
    Receives and evaluates potential donor information from medical professionals and families to determine donor suitability for tissue and eye donation.
    · Approaches grieving families to offer the option of donation.
    · Receives death notifications from RTI Donor Services Division offices, hospitals, funeral homes, coroners, medical examiners and hospice facilities to screen for tissue donation suitability.
    · Initiates contact with next of kin for potentially suitable donors.
    · Approaches donor families – must be able to talk with grieving families and proceed professionally with the donation process
    · Obtains Donor Risk Assessment Interview – must be able to clearly state and explain the donation process while adhering to strict RTI, state and federal regulatory guidelines.
    · Coordinates the donation – must be able to professionally interact with nursing staff and recovery teams.
    · Maintains contact with referring facility and other involved parties i.e. funeral homes, coroners, medical examiner, eye banks.
    · Acts as a funeral homes liaison, assists hospital staff with notification of donation and release and follows up with donor families when needed, being able to give explanations when issues/changes are experiences in the donation process.
    · Triages calls on behalf of a Texas Organ Procurement Organization (OPO). RTI contracted facilities calls are worked internally. Non RTI facilities are passed to appropriate tissue/eye banks. Vented referrals and Import Options are triaged immediately to an on call OPO coordinator in Texas.
    · Handles other screening calls from various tissue banks throughout the United States for acceptance into processing.
    EDUCATION/EXPERIENCE REQUIRED AND/OR PREFERRED: (list required and preferred separately)
    · High school education or equivalent required.
    · Previous data entry experience and the ability to work within defined timelines while being sensitive to exposure of confidential information.
    · Medical background experience (nursing, laboratory, social work) with knowledge of tissue donation preferred.
    · Previous experience working with grieving families desired.
    KNOWLEDGE, SKILLS AND ABILITIES: (list required and preferred separately)
    · Strong verbal and written communication skills including the ability to converse easily and accurately over the phone.
    · Ability to work as a team while exhibiting strong interpersonal skills.
    · Strong time-management skills and demonstrated ability to work independently while managing multiple priorities and a large volume of work.
    · Ability to rapidly adjust to changing situations while remaining energetic and demonstrating a positive attitude.
    · Familiarity with medical terminology, healthcare and tissue donation preferred.
    This position may require the use of personal protective equipment during various tasks/activities including but not limited to, gloves, masks and safety glasses.

    List activity requirements and percentage of time : KEY: Not at all (0%), Occasional (1-33%), Frequent (34-66%), Constant (67-100%)

    Climbing: Not at all (0%) Bending: Occasional (1-33%) Kneeling/Crawling with force: Not at all (0%)

    Pulling: Occasional (1-33%) Reaching Above Head: Occasional (1-33%) Twisting at waist: Occasional (1-33%)

    Lift above shoulders: Occasional (1-33%) Lift from floor level: Occasional (1-33%)

    Physical Requirements:

    Sedentary work: Prolonged periods of sitting & physically handle objects up to 10 lbs occasionally.

    Stand for 2 hours/day Sit for 12+ hours/day Perform repetitive tasks/motions Have good manual dexterity

    Have good eye/hand/foot coordination Hear alarms/telephone/normal voice Have Clarity of Vision

    Near Acuity ( Clarity of vision at 20 inches or less) Far Acuity ( Clarity of vision at 20 feet or more) Distinguish colors

    WORKING CONDITIONS: Biomedical manufacturing environment. Potential hazards include exposure to:

    Hazardous chemicals: Not at all (0%) Blood or body fluids: Not at all (0%)

    Extreme conditions, hot or cold: Not at all (0%) Communicable diseases: Not at all (0%)

    Saw Blades, needles or other sharp objects: Not at all (0%) Unprotected heights: Not at all (0%)

    Moving mechanical parts: Not at all (0%) Latex exposure: Not at all (0%)