The Donor Care Coordinator coordinates all aspects of managing a donor in the workup phase of the search process. This includes performing health screening and assessing emotional well-being, coordinating information session, coordinating physical examination appointments, administration of filgrastim injections, arranging home health for administration of filgrastim, scheduling stem cell collections, post donation follow-up and completing required documentation. This position schedules all donor activities at the assigned medical facility, working within the hospital system.
Associate degree in nursing. Bachelor’s degree in nursing preferred.
Four years of patient interaction or care experience within a healthcare setting.
Training and experience in assessment of health by accurate measurement of vital signs and performance of a health history.
Training in phlebotomy and demonstrated ability to perform successful venipunctures.
Experience working in a regulated environment to include a demonstrated knowledge of Good Tissue Practices (GTP) preferred.
Knowledge of medical terminology, case-note documentation, medical histories. Must understand and be able to apply consistently the safe handling of blood products.
Ability to perform basic office/computer functions; Ability to communicate clearly and interact well with people orally and in writing. Strong customer service skills and ability to apply concepts of active listening and empathy in dealing with people who are experiencing major life decisions.
Availability for possible occasional overnight travel and flexibility to work outside of core business hours (evening, weekends, and some holidays) is necessary. Individuals assigned to perform phlebotomy and filgrastim will be required to hold appropriate license.
National Marrow Donor Program - 13 months ago