Donor Center Contact Agent
Indiana Blood Center - Fishers, IN

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This part time position spends 75% of time calling and scheduling blood donors from provided eligible donor call lists or cold calls new donors from lists provided. This includes educating donor/potential donor on eligibility criteria and answering their questions and 18% of time updating qualified donor information into the computer system.

Pay is $12.40/hr plus stippend of $1.50/hour . Shift is 3:00pm-8:00pm.
High school diploma or GED and a minimum of 6 months customer service/sales experience is required. 1-2 years of telemarketing or telerecruitment experience preferred. Familiarity with a windows operating system environment is required. Experience
with a predictive dialer in an outbound call center, and familiarity with telemarketing scripts is preferred. Must be proficient in all Microsoft Office products.

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