This position will be responsible for providing
individualized services for VIP donors and managing shared responsibility
(with, for example, a primary relationship manager, academic leader, or senior
administrator) for a variety of tasks related to those individual activities.
The position supervised by the Director of Donor Relations, a senior officer
who designs program strategy and who may delegate some responsibility for
strategy development, depending on the incumbent’s experience and capabilities.
Typical activities include:
In all assignments existing
and to be developed, the role includes: independent research, data collection,
and synthesis of results; assisting the Director with design of program
strategy, collaborating with primary relationship managers (gift officers,
alumni relations officers) to refine plans and manage implementation steps.
Some travel (domestic and international) may be required. In addition, this
person will support the donor relations mission by (where appropriate):
representing the donor relations and stewardship team on ad hoc committees and
planning groups, staying current on industry trends and best practices in order
to be a resource to colleagues, and other duties as assigned.
erving as first point of contact for donors
who have made gifts of scholarships and/or fellowships and are seeking
information and/or contact with the beneficiaries of their gift
- Assisting in the creation and implementation
of activities designed to educate scholarship recipients about philanthropy. Requires collaboration and/or project management skills for partnering with
staff in the Student Affairs Office, members of the faculty, and other academic
and administrative leaders.
- Facilitating and monitoring the collection of
information from students to send to donors on an annual basis.
- Developing and maintaining an inventory of
items appropriate for institutional gift-giving. Includes assisting in the
selection, design, and production of custom-made items, as well as management
of the budget for these items and recording of information about their use.
- Serving, for special occasions as assigned,
as concierge for personalized visits by VIP donors or donor-prospects.
- Serving on event planning teams to contribute
information and manage tasks related to creating a memorable experience for the
- Education: Bachelor’s degree or equivalent experience
- One to three years of donor relations and/or
event/complex project management experience, including experience in a
non-profit organization required.
- Three or more years of donor relations experience,
including event planning experience, preferably in an academic setting.
- Excellent oral and written communications skills.
- Must: (1) have demonstrated top-notch customer service
skills and ability to interact with high-level donors, VIPs and
university officials with tact, diplomacy and discretion (2) be detail
oriented with strong organizational and project management skills; (3)
work creatively and independently, as well as part of a team, including
as team leader; (4) prioritize work and handle multiple tasks
simultaneously to meet strict deadlines; (5) apply problem solving skills
and recommend solutions; (6) maintain clear, accurate and detailed
reports and records; (7) understand and follow directions; (8) knowledge
of MS Word, database and spreadsheet processing.
- In addition, should: be self-motivated; have strong
relationship building skills; have experience working with Advance
database, Microsoft Excel and Word software; excellent writing and
editing abilities; be able to interpret needs of client from conversation
and be able to solve problems creatively; think analytically,
particularly while working on budgets.
- Physical Mobility: Must be able to negotiate stairs and
travel to various locations, on and off campus. Should be able to lift
- Environmental Conditions: Open office setting in area
shared by at least one other staff member. Exposure to computer monitor
for long periods of time. Must be able to work in a variety of indoor and
outdoor settings as required.
- Mental: Must have ability to work under pressure and
meet inflexible deadlines. Must be able to remain calm and composed when
dealing with difficult situations or individuals. Position requires excellent
analytical, reasoning and problem solving skills. Person in this position
must be able to perform repetitive tasks as well as handle multiple tasks
simultaneously, and pay close attention to detail. Work requires knowledge
of university resources, as well as policies, procedures and organization
of the department and the division.
- Other: Weekend and evening hours will be required for
events and possibly other project work. Some travel (domestic and
international) may be required. Should project a positive, neat and
Regular Full Time
DONOR SERVICES (UNIV ADVANCEMENT)
Minimum Education Level
Bachelor's Degree or equivalent
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