Driver Manager
NFI Industries - Columbus, OH

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The Driver Manager

is responsible for overseeing the day-to-day operations from dispatch to delivery and beyond; ensures loads evenly to the workforce and teach proper techniques to the drivers and confirms that all drivers are within the legal driving limits and that a plan is in place for the after hours dispatch and on-time service to the customer.

Essential Duties & Responsibilities:
  • Supervises the Driver Fleet day-to-day
  • Maintains positive and encouraging working relations with all drivers
  • Provides constant communications of service issues to appropriate personnel and departments
  • Manages driver performance to include safety, utilization, customer service, cost, and regulatory
  • Manages driver pay and expenses
  • Provides utilization of assigned tractors and drivers
  • Analyzes maintenance costs and preventative services for assigned tractors
  • Coordinates with planner to insure customer service requirements are met while communicating driver needs
  • Executes Standard Operating Procedures (SOPs)
  • Coordinates as a focal point for the driver to resolve issues and receive feedback
  • Communicates with Payroll, Driver Obligations and Safety Departments on behalf of the driver
  • Creates an atmosphere of positive interaction
  • Completes timely and accurate date entry on tractors and drivers
  • Optimizes fuel locations
  • Increases driver-working percentage
  • Increases driver retention
  • Increases on time performance for all loads
  • Reduces number of arrived not billed

Job Related & Physical Requirements:
  • Ability and availability to work irregular or extended hours including nights, weekends and potentially holidays as needed by the customer
Experience, Education, and Training:
  • Familiarity with PC (Microsoft applications)
  • Strong supervisory skills in dealing with people
  • Excellent oral and written communication skills

About this company
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