Driver Manager
NFI Industries - Kernersville, NC

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The Driver Manager is responsible for overseeing the day-to-day operations from dispatch to delivery and beyond; ensures loads evenly to the workforce and teach proper techniques to the drivers and confirms that all drivers are within the legal driving limits and that a plan is in place for the after hours dispatch and on-time service to the customer.

Essential Duties & Responsibilities:
Supervises the Driver Fleet day-to-day

Maintains positive and encouraging working relations with all drivers

Provides constant communications of service issues to appropriate personnel and departments

Manages driver performance to include safety, utilization, customer service, cost, and regulatory

Manages driver pay and expenses

Provides utilization of assigned tractors and drivers

Analyzes maintenance costs and preventative services for assigned tractors

Coordinates with planner to insure customer service requirements are met while communicating driver needs

Executes Standard Operating Procedures (SOPs)

Coordinates as a focal point for the driver to resolve issues and receive feedback

Communicates with Payroll, Driver Obligations and Safety Departments on behalf of the driver

Creates an atmosphere of positive interaction

Completes timely and accurate date entry on tractors and drivers

Optimizes fuel locations

Increases driver-working percentage

Increases driver retention

Increases on time performance for all loads

Reduces number of arrived not billed


Job Related & Physical Requirements:
Ability and availability to work irregular or extended hours including nights, weekends and potentially holidays as needed by the customer

Experience, Education, and Training:
Familiarity with PC (Microsoft applications)

Strong supervisory skills in dealing with people

Excellent oral and written communication skills

Requisition Number

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