ABOUT THE POSITION
We are currently seeking a dynamic EAP Care Manager to join our team at our office in California Service Center. The EAP Care Manager conducts telephone assessments, collects sufficient data to make appropriate referral and certification decisions for emergency/urgent referrals that require alternate levels of care.
Directs members to an appropriate therapist or EAP provider and reviews care on a regular basis to determine whether treatment meets ValueOptions® criteria for medical necessity.
Coordinates with other Care Managers to assure that patient comprehensive treatment needs are met.
Completes telephone assessments and referrals, gathers demographic and clinical information as necessary, and for emergency/urgent EAP referrals.
Ensures continuity of patient care through contact with Providers
Education : Minimum of a master’s degree in mental health related discipline or a minimum
of an associate’s degree in nursing with related psychiatric nursing experience.
Licensure : current, valid and unrestricted license ina State or territory of the united States in
a mental health field (RN, Ph.D., LCSW, LMFT or LPC.)
Relevant Work Experience: Three (3) to five (5) years direct practice experience in
psychiatric or substance abuse treatment. Experience in settings that include impatient,
partial, and/or outpatient care preferred. For some roles experience as a CEAP or EAP
internal/external consultant to a work site area may be required.
Knowledge, Skills & Abilities :
Basic Computer Skills Required
Excellent written and verbal communication skills
Strong customer service orientation, organizational skills and time management.
Click below on “Apply for this Position” to create a profile and apply for the position
ValueOptions is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment.
Value Options - 13 months ago
FHC Health Systems provides stability through its behavioral health care services, which are offered to millions of people through its...