Value Options - Cypress, CA

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We are currently seeking a dynamic EAP Care Manager to join our team at our office in California Service Center. The EAP Care Manager conducts telephone assessments, collects sufficient data to make appropriate referral and certification decisions for emergency/urgent referrals that require alternate levels of care.

Position Responsibilities:
Directs members to an appropriate therapist or EAP provider and reviews care on a regular basis to determine whether treatment meets ValueOptions® criteria for medical necessity.

Coordinates with other Care Managers to assure that patient comprehensive treatment needs are met.

Completes telephone assessments and referrals, gathers demographic and clinical information as necessary, and for emergency/urgent EAP referrals.

Ensures continuity of patient care through contact with Providers

Position Requirements:
Education : Minimum of a master’s degree in mental health related discipline or a minimum

of an associate’s degree in nursing with related psychiatric nursing experience.

Licensure : current, valid and unrestricted license ina State or territory of the united States in

a mental health field (RN, Ph.D., LCSW, LMFT or LPC.)

Relevant Work Experience: Three (3) to five (5) years direct practice experience in

psychiatric or substance abuse treatment. Experience in settings that include impatient,

partial, and/or outpatient care preferred. For some roles experience as a CEAP or EAP

internal/external consultant to a work site area may be required.

Knowledge, Skills & Abilities :
Basic Computer Skills Required

Excellent written and verbal communication skills

Strong customer service orientation, organizational skills and time management.


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ValueOptions is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment.

Value Options - 2 years ago - save job
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ValueOptions, a Beacon Health Options company, is a health improvement organization that serves more than 34.2 million individuals. On...