Specialized clerical work to include establishing procedures for specific departmental programs. Assist public with questions or problems and directs them to the proper entity or personnel. Duties also require some receptionist work.
Essential Job Functions:
Essential functions are fundamental job duties. They do not include marginal tasks which are also performed but are incidental to the primary functions. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, nor does every position allocated to the class necessarily perform every duty listed. Personal characteristics required of all employees such as honesty, industry, sobriety and the ability to get along with others, are presumed qualities and may not be listed specifically.
Assists in all operations of the department;
Sets up and maintains databases for but not limited to the following: Search and Rescue (SAR), Community Emergency Response Teams (C.E.R.T.), Citizen Corp group, Special Needs, Faith Based Partners;
Maintain documentation of Comprehensive Emergency Management Plant (CEMP), emergency management guides, plans and informational documents;
Handle walk in and call in requests or complaints from citizens assisting them with needed information; Write reports on filed requests or complaints whenever necessary;
Direct citizens to appropriate division or personnel for assistance;
Work with minimal supervision;
Requires travel to mobile sites within the county;
Perform related duties as required.
Handle walk-in and call-in requests or complaints from citizens assisting them with needed information;
ESSENTIAL PHYSICAL SKILLS: Communicate using speaking, hearing and vision skills; operate a motor vehicle.
ENVIRONMENTAL CONDITIONS: Office.
KNOWLEDGE OF: General Office equipment; working knowledge of Database software; functions of County government; geographical layout of Santa Rosa County, including streets and highways; different agencies or organizations available to assist citizens.
ABILITY TO: Speak clearly and distinctly in a well modulated and pleasant voice using correct grammar and choice of words; react calmly and use common sense when assisting citizens; write legible and detailed reports in Standard English; type.
SKILLS: Use of computer, calculator and related equipment.
To be considered for this position you MUST submit documentation (ie diplomas or transcripts reflecting graduation) of the education requirements listed below. Failure to do so will result in your application being rejected.
Graduation from high school or GED. Two years experience dealing with public, including one-year administrative/clerical experience. Type 25 wpm.
**********A 5 min typing test is required for this position.**********
Workforce Escarosa provides free computer access for those applicants who wish to take their 5 minute typing test in a stress free environment. Simply take the 5 minute typing test, print results and have a Workforce employee date stamp the test.
Bring the testing results to Human Resources no later than 4:30 p.m. on the Thursday following the job announcement closing date.
ADDITIONAL: Must be able to complete departmental and inter-departmental training programs.
LICENSE: Applicant must have a valid State of Florida Driver's License at the date of hire and maintain said license while employed in this position.
Applicants must have at least the minimum educational documentation and/or certifications (requested within the job description) on file with Human Resources to be eligible for consideration. Documentation may be uploaded at the time of application, scanned and emailed, faxed, or hand-delivered.
Without proper documentation, your application will not be considered. If you have previously applied, you may log into your saved account to view your documents currently on file. Other than this announcement, no further notification will be sent.
NOTE: The information given on your application will be evaluated against the minimum qualifications of the job description. After all applications are evaluated, your name will be placed on the employment list and sent to appropriate hiring authority for consideration.
The online application and complete job descriptions can be viewed at www.santarosa.fl.gov . Complete job descriptions may also be obtained at the Human Resources office located at 6495 Caroline Street, Suite H Milton, FL 32570.
A Drug Free Workplace/EQUAL OPPORTUNITY EMPLOYER /Veteran’s Preference will be given in accordance with Florida Statutes