ESIS Claims Assistant
Ace Group - Chatsworth, CA

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Claims Assistant

Under close supervision, performs customer service and/or claims processing functions within a specific business line.

C. MAJOR DUTIES & RESPONSIBILITIES:
Duties may include, but are not limited to:
  • Receive new losses, verify accuracy of information via coverage.
  • Register new loss information on system.
  • Perform all file updates on system as directed by claims reps/team leader.
  • Register loss payments on system.
  • Provide service to agents, insureds, clients, and other customers.
  • Prepare all loss registration forms.
D. SCOPE INFORMATION: (include operating budget, revenue goals, reporting relationships, # of direct/indirect reports, etc.)

This position reports to the Operations Supervisor or Claims Team Leader. There are no positions reporting into this position.

E. MINIMUM REQUIREMENTS:
F. DESIRED QUALIFICATIONS:
  • 1 year prior claims processing experience.
  • Strong customer orientation and experience supporting customer needs.
  • Strong written and oral communication to effectively provide service to internal and external customers.
  • Strong analytical and organizational skills.
  • Strong computer systems experience and experience in an automated environment.
  • Keyboarding and data entry skills.
  • Works well within a team environment; focus on self development.
  • Committed to high standards of behavior and performance.

Ace Group - 20 months ago - save job - block
About this company
20 reviews
The ACE Group is one of the world’s largest multiline property and casualty insurers. With operations in 53 countries, ACE provides...