Education Services Engineer
JAMF Software - Minneapolis, MN

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Location: Minneapolis, MN

Job Description
The Education Services Engineer will work under minimal supervision with members of the Education, Services, and Support teams to deliver training courses (e.g., CCA, CMA, CJA) and other service offerings related to the Casper Suite and complementary technologies. The Education Services Engineer will also assist in internal training efforts including research, documentation, internal training sessions, and creation of public-facing educational deliverables

Responsibilities

Maintain an advanced level of knowledge of JAMF software products, related technologies, and integration strategies
Plan and deliver training courses to customer, prospects, and partners throughout the United States, and in key international locations
Manage logistical aspects and costs related delivered courses and services
Take an active role in the maintenance and development of additional curriculum, training offerings, and departmental processes
Deliver additional JAMF Software professional services as needed (e.g., JumpStart)
Develop workflows and strategies for various use cases related to JAMF Software products
Create clear, concise, and professional documentation for internal and external publications
Report planning, progress, and achievements on a regular basis
Other duties and special projects as assigned

Qualifications

Experience with client management software, enterprise environment, and Macintosh experience desired
Ability to understand and explain technical concepts related to JAMF Software's products such as client management and iOS device management
Advanced Casper Suite knowledge and experience
Excellent written and oral communications skills
Excellent presentation skills within small and large group settings
Ability to adapt and solve challenges quickly and efficiently
Ability to work independently and as part of a team
Exceptional interpersonal and organizational skills
Proactive, driven self-thinker who strives for results while contributing to the team
Self-starter, energetic multi-tasker, highly motivated and team player

Additional Information

Location: Minneapolis, MN
Travel: 30 - 50% (some international)
Job Type: Full-time
Education: Bachelor's Degree or equivalent experience
Supervisor: Manager of Education Services

JAMF Software - 5 months ago - save job - block
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About this company
At JAMF Software, success is achieved through dialogue with colleagues, customers and industry leaders. Skilled listening has led to...