Job Description
Responsible for implementing department policies and procedures as directed by the Director of Player Development or Director of Asian Player Development. Supervising and directing the floor staff on their shift. Ensures there is proper communication with staff and between shifts and other departments. Ensures that activity is conducted in accordance with New York Lottery regulations. Promotes adherence to policies and procedures along with maintaining and promoting positive public and employee relations. Demonstrates and provides outstanding customer and employee relations at all times. Presents oneself in a neat and clean appearance at all times. Performs other duties as assigned.
Essential Duties
Trains, supervises, directs and schedules staff on their shift. Conducts regular shift meetings. Safeguards assets of the company and ensures positive guest relations through the communication and training of procedures and controls the auditing of staff. Implements gaming department policy and procedures through communication and education of staff. Visually inspects the gaming area. Identifies and interviews potential employees and makes recommendations to the Vice President. Attends periodic meetings and training sessions. Analyzes gaming reports to evaluate performance of gaming equipment.
CasinoCareers.com - 5 months ago
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