Electronics Technician
Software Specialists - Oakdale, PA

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Electronics Technician

OBJECTIVES:
Do you want to serve a higher purpose? Are you looking for a career and not just another job? The people at Company are making a difference. We believe that great people working with great tools in a supportive environment can't help but deliver better products and services, and do their best work for our customers. Our leaders understand the critical elements of breakthrough performance: bringing out the best in people; creating a climate of trust, openness and high performance; fostering candor and initiative; and treating people fairly and with dignity. Company provides the environment, leadership and support that enable employees' expectations they have for their careers to be exceeded. In return, they give the company their full engagement, best ideas, and as much motivation and customer focus as they possibly can.

The Electronics Technician will be responsible for accurately diagnosing, testing and repairing our customers' gas detection equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Diagnose and repair personal and fixed gas detection equipment in a timely manner
  • Assist with configuration for shipment of iNet® replacement instruments
  • Assist with preparation of rental instruments
  • Maintain shop floor by assisting material handling with basic job duties
  • Communicate issues as necessary to the customer by phone or email
  • Accurate entry of customer information into Oracle, Siebel or iNet
  • Follow Service Standard Operating Procedures (SOP)
  • Mentor newer technicians
  • Look to continuously improve service center processes (Kaizan)
  • Maintain a clean and functional work area (Five-S)
QUALIFICATIONS REQUIRED:
  • Two-year associate degree in electronics or equivalent experience
  • Basic computers and typing skills
  • Good communication skills
  • Basic soldering skills
  • Mechanical assembly skills
  • Very organized and able to perform multiple tasks simultaneously
  • Strong interpersonal skills
QUALIFICATIONS PREFERRED:
  • Basic knowledge of Oracle and Siebel
  • Experience in repairing surface mountPCBs
  • Ability to use standard measuring tools and electronic diagnostic equipment
  • Ability to troubleshoot to a component level
  • Experience providing excellent customer service
  • Knowledge of monitoring toxic and explosive gases
  • IPC certification-class three soldering certification

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