Email Quality Control Specialist
Resolvit, LLC - United States

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Resolvit IT & Management Consulting is looking for an Email Quality Control Specialist , New York, NY, to join our client’s corporate email team. The ideal candidate will have a solid understanding of modern web-based technologies, cross-browser experience on multiple platforms and a superior eye for detail. The role will require an independent, proactive attitude in order to conceive and refine creative solutions that satisfy the demands of world-class clients and meet evolving business needs. The email quality control specialist will work closely with designers and developers, helping to build testing processes.

The Email Quality Control Specialist will be responsible for the following duties to exceed the expectations of the client:

  • Leading our ongoing competitive analysis of the email channel and providing insights into best practices
  • Supporting usability best practices to substantiate our recommendations
  • Understanding human computer interaction behaviors
  • Defining test cases from requirements
  • Documenting test cases
  • Manual testing
  • Tracking and communicating test results
  • Managing bugs and issues
  • Cross browser testing
Other skills and requirements include:
3+ years’ experience in quality assurance activities including functional testing and data validation of web-based applications
Bachelor's degree in area of specialty and/or experience in the field or in a related area
Creative application of variety of testing techniques to ensure that all possible scenarios are covered
Proficient with Internet development technologies including e-commerce, permission-based marketing, servers, cookies, DHTML, and Flash
Understanding of/Experience with Internet Explorer 7+ / Firefox 2+ / Safari 2,3 / Other browsers
Understanding of/Experience with email best practices and oddities with different email clients
Functional knowledge of email /direct marketing
Prior experience with email campaign tools
Developing and communicating best practices and enforcing CAN-SPAM compliance with the goal of maximizing delivery to the inbox
Knowledge of email production processes
Familiarity with email industry issues around email deliverability, anti-spam initiatives, email authentication and other industry initiatives such as SPF, SenderID and DomainKeys
Ability to communicate recommendations for improving email strategy and operations clearly and professionally both verbally and in writing
Familiarity with a broad mix of operating environments including Linux, Unix, and Windows
Ability to work independently, effectively manage multiple activities, and to meet quality objectives
Strong organizational skills
Proven ability to communicate effectively (oral, written and via email)
Strong analytical, problem solving, decision-making and negotiating skills
Good interpersonal skills: teamwork, respect, tact and discretion
Demonstrate a positive attitude even under pressure
Excellent attention to details

About Resolvit

We're a progressive management and IT consulting firm that helps clients' businesses grow with the power of our people—functional and technical experts who bridge the gap between IT and the business that it supports.

Our projects focus on software development and infrastructure support in the vertical markets of: telecommunications, healthcare and biotechnology, manufacturing and distribution, finance, media, and government. Our project managers, programmers, designers, analysts, and engineers support Fortune 1000 clients.

We've grown 121% over the last two years. How? We hire the best in their fields—results-focused professionals with skills that are re-deployable from one engagement to the next. Our employees receive excellent benefits to include Health, Dental, Vision, 401K, Tuition Reimbursement and more.

At Resolvit, you'll be one of the people growing our business. We'd like to make you part of our success. Contact us to discuss your future.

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About this company
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Resolvit, LLC is dedicated to providing technology and business consulting solutions to clients in the New York City, Washington, DC,...