Emergency Communications Operator
City of Midlothian - Midlothian, TX

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This position receives both emergency and non-emergency calls from the public requesting Police, Fire/EMS and other city services. Required to determine location and nature of the call then prioritize/dispatch appropriate units in compliance with established policies. Maintains status and location of police field units, fire units and Emergency Medical Service (EMS) units. Requires good telephone, typing and computer. Map skills are necessary along with the ability to communicate and multi task in a fast paced environment. Enters questions, responses, modifications, clearances, cancellations, locates and administrative functions or other entries for the Police Department. Coordinates emergency calls and will relay information and assistance requests involving other law enforcement agencies.

Qualifications Must have graduated from high school/GED. Must pass background investigation in accordance with TCIC/NCIC guidelines and be able to obtain TCLEOSE Basic Communicator's certification and TCIC/NCIC certification within one (1) year of employment and maintain all essential certifications. No experience is necessary but preference may be given for emergency communications experience. Must be willing to work different shifts, weekends and holidays.