Employee Relations Coordinator
City of Modesto, CA - Modesto, CA

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The City of Modesto is seeking applications from qualified indivuals for Employee Relations Coordinator (ERC). ERC's plan, organize, and implement employee relations programs and operations within the Human Resources Department; investigate and resolve grievances; advise departments on disciplinary matters; oversee the Equal Opportunity function; provide negotiations support, provide administrative support to the Human Resources Director in assigned program areas; provide expertise in program elements for the organization; and perform related work as assigned.

The evaluation of the candidate’s relevant experience, education and training, as shown in response to the supplemental questions attached to this application will be used in determining who is the most qualified to compete in the testing process. Responses to the Training & Experience Evaluation supplemental questionnaire must be submitted by 5:00 p.m. on the final filing date in order to be evaluated.

Tentative Schedule

The following information is provided for you to use as a reference and as a planning tool in scheduling time off. The Human Resources Department is UNABLE to schedule make-up examinations. The Human Resources Department reserves the right to revise the selection process to best meet the needs of the City.

Recruitment Opens: February, 2013
Recruitment Closes: February 25, 2013
Testing & Interview: March 12, 2013
Selection Interviews: w/o March 25th


Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions :

Recommend and assist in the implementation of goals and objectives; establish schedules and methods regarding employee related issues, including discipline, grievances, performance management, leaves, modified duty/reasonable accommodation assignments, MOU, policies, procedures and interpretation and administrative investigations; implement policies and procedures.

Develop and implement an employee relations program by advising departments on performance management and disciplinary matters, assisting with or leading administrative investigations, reviewing or drafting counseling memoranda, reprimands, notices of intent and final notices of discipline; and representing the City in appeal hearings.

Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities.

Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for equipment, materials and supplies; monitor and control expenditures.

Research, compile and prepare reports and documentation on program activities; analyze program and develop corrective action, maintain records of findings and corrective actions; prepare periodic status reports.

Participate in determining modified duty assignments and reasonable accommodation assignments; advise departments on staffing issues; advise supervisors on interpretation of rules, policies and procedures and Memoranda of Understanding.

Advise supervisors and employees regarding Federal, State and City policies and processes to access leave benefits (such as Family and Medical Leave, Pregnancy Disability Leave, Catastrophic Leave, Military Leave, Leaves of Absence, Administrative Leave, Compulsory Leave, etc.).

Receive and review grievances; assist supervisors and managers in investigating and resolving grievances; meet with employees and labor representatives regarding grievances and recommend resolutions; represent the department or the City at hearings.

Conduct salary and benefit surveys; gathers information from other agencies regarding terms, conditions and benefits; meets with department managers to identify concerns; recommends labor strategy and management objectives consistent with strategic plan.

Participate in the meet and confer process; analyze and cost contract proposals, research issues raised during bargaining; obtain management input on issues; draft tentative agreements and contract language; maintain accurate records of proceedings.

Prepare the City’s Equal Opportunity Plan and ensure timely completion of EEO-4 and annual status reports, maintain annual plan; oversee implementation of Equal Opportunity Plan.

Plan, coordinate and deliver City-wide training including harassment prevention, performance management, and supervisory; assess appropriate training needs related to legislation and regulations.

Represent department on committees, outside organizations, and at staff subcommittees as necessary; coordinate Employee Relations Program activities with other divisions and outside agencies.

Answer questions and provide information to the public; investigate complaints and recommend corrective action as necessary to resolve complaints.

Build and maintain positive working relationships with co-workers; other City employees and the public using principles of good customer service.

May plan, prioritize, assign, supervise and review the work of staff related to program activities.

Marginal Functions :

Perform related duties as assigned.


Knowledge of :

Principles and practices of public personnel administration, including methods and techniques used in labor relations, training and equal opportunity.

Principles and practices of budget monitoring.

Pertinent Federal, State and local laws, codes and regulations.

Technical report writing procedures.

Applications of statistical methods to management analysis.

Advanced methods of report preparation and presentation.

Administrative research techniques, sources and availability of information.

Modern office procedures, methods and computer equipment.

Ability to :

Organize, implement and direct Employee Relations Program activities.

Interpret and explain pertinent City and department policies and procedures.

Assist in the development and monitoring of an assigned program budget.

Develop and recommend policies and procedures related to assigned operations.

Research, analyze, and make recommendations on administrative, management, and procedural practices.

Conduct and oversee administrative, harassment, discrimination, disciplinary and fact-finding investigations; deal constructively with conflict.

Perform advanced professional level labor relations and employee relations work.

Prepare, review, and approve comprehensive analyses and reports; make effective presentations of conclusions and recommendations orally and in writing.

Work with and control sensitive, confidential information.

Establish and maintain effective relationships with those contacted during the course of work.

Communicate clearly and concisely, both orally and in writing.

May supervise, train and evaluate assigned personnel.

Experience and Training Guidelines :

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience :

Five years of increasingly responsible professional-level experience involving human resources management, employee relations, and labor relations. Experience in a public agency is desirable.

Training :

Equivalent to a Bachelor's Degree from an accredited college or university with major course work in public administration, business administration, management, personnel, or a related field.

License or Certificate

Possession of, or ability to obtain, an appropriate and valid California driver's license.


Mobility : frequent use of keyboard; frequent sitting for long periods of time; occasional bending or squatting. Lifting : frequently up to 10 pounds; occasionally up to 25 pounds. Vision : constant use of overall vision; frequent reading and close-up work; occasional color and depth vision. Dexterity : frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. Hearing/Talking : frequent hearing and talking, in person and on the phone. Emotional/Psychological : frequent decision-making and concentration; frequent public and/or coworker contact; occasional working alone. Environmental : frequent exposure to noise.


Work is performed in a typical temperature controlled office environment subject to typical office noise and environment. Some positions may be assigned to remote locations. Positions may require occasional overtime or weekend work and travel is rare.