Employee Relations Manager
Northeast Behavioral Health - Beverly, MA

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Provides guidance, support and resolution to both the management team and employees regarding all performance management matters. Responsible for the continued development of the performance evaluation process and supporting trainings.

Employee Relations:
*Supports the management team and employees regarding the interpretation and administration of policies and procedures, to ensure compliance with applicable state/federal statutes and regulations.
* Develops and recommends solutions to a variety of employee relations issues including managing poor performance, managing conflict and assessing risk (escalating issues to the appropriate level when necessary).
* Maintains positive employee relations climate by responding to employees' concern’s, proactively addresses issues and advises management team regarding best practices.
* Investigates employee issues and complaints and offers solutions to ensure timely and appropriate actions are taken.
* Assists leaders by reviewing corrective action documents; making suggestions for refinement as needed.
* Partners with the Senior Benefits Specialist to analyze and respond to Family and Medical Leave Act requests and inquiries, and requests for accommodation under the Americans with Disabilities Act.
* Partners with management team to support the termination processes and conduct exit interviews, making recommendations for relevant change related to feedback targeted toward continuous improvements.

Annual Reviews Process:
* Actively advises and/or provides guidance to line management on all performance programs and practices.
* Play a key role in the development and execution of annual performance management programs.
* Develops and/or updates performance improvement plan addressing the performance gap.

HR Analytics:
* Manages metrics and trend analysis of data.
Training & Development:
* Identify, address and deliver targeted training, coaching and or communications on specific competencies, initiatives, and related activities (e.g., performance management processes, recruitment, policy changes, organizational changes).
* Creates and/or prepares materials and conducts employee workshops related to performance management topics.

*Additional related duties as assigned.

Bachelor’s degree in Business Management or related field. Master’s degree in related management field is an added advantage. 5-7 years’ experience in performance management related activities. SPHR or PHR coveted.

Strong proven leadership, project management, and execution skills; superb communication skills, both written and verbal; demonstrated change agent, self-starter and team player; able to work independently and handle multiple priorities.

Knowledge of performance management tools. Ability to operate and communicate well in a complex organizational structure with all levels of employee’s.

High proficiency in Microsoft Office Suite.

Northeast Behavioral Health - 2 years ago - save job
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