Employee Relations Specialist
ISS Facility Services - San Antonio, TX

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ISS Facility Services is currently seeking an Employee Relations Specialist. ISS is one of the world's leading facility services companies with over 500,000 employees in over 50 countries across Europe, Asia, North America, Latin America and Australia. We develop rapport with our customer by hiring, training, and retaining the most talented personnel, by investing in the latest technology and equipment, and by adopting a proactive mind-set that focuses on preventing problems before they occur. Excellent salary and benefits are available. Benefits include health, dental and vision coverage plus company-paid life insurance and long term disability. A 401(k) retirement savings plan with company match is also available. ISS offers vacation and paid holidays. Educational reimbursement assistance is also available. OverviewThe primary function is to provide human resources support and communication to both management and employees in the areas of employee advocacy, labor law, policies and procedures, retention, internal investigations, and grievances, working closely with management, employees and outside vendors / agencies. Essential Functions: Interviews employees to gather information on complaints, disputes, issues, concerns and grievances to facilitate resolutions. Partners with management to communicate company and governmental rules, regulations, procedures and policies to mitigate compliance violations. Develops and maintains database tracking system of employee relations issues. Leads mediation proceedings between employees, supervisors and department heads to settle work-related conflicts through detailed investigations, making final recommendations for action. Prepares report and action plans in an effort to resolve issues. Assists in evaluation of reports, decisions and results of department in relation to established goals. Provides HR training including topics such as Sexual Harassment Prevention, Manager Training, etc. Maintains attitude and philosophy consistent with the companys standards. Serves as a coach/educator/consultant to managers offering guidance on employee relations issues and enhance management skills. ISS is an Affirmative Action and Equal Opportunity Employer that values a diverse workforce.
Qualifications: Bachelors degree in Human Resources or related field PHR/SPHR preferred Bilingual – English/SpanishExperience: 5+ years Employee Relation experienceSkills: Experience at interfacing at all levels throughout an organization Excellent verbal and written communication skills Knowledge of employment laws and principles Possess high level of integrity – must show good judgment and confidentiality at all times.

About this company
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The ISS Group was founded in Copenhagen in 1901 and has grown to become one of the world’s leading Facility Services companies. ISS...