This position is time limited to June 30, 2014 |
This position is located in the Employment Services Local Office, and is responsible for performing professional consultative work; providing information, guidance and assistance to clients seeking employment and employers seeking workers through programs administered by the Division of Workforce Solutions in a local office environment. Job duties range from reviewing client work history, determine suitability for job referral, and eligibility for Division of Workforce Solutions programs; meeting with employers to explain available Division of Workforce Solutions services, job development and assess hiring practices; and may involve providing limited assistance explaining to clients submitting claims for unemployment insurance by applying rules, regulations and interpretations of law.
Knowledge, Skills and Abilities / Competencies:
These job duties require knowledge of the Division of Workforce Solution and its functions, and/ or of case management, counseling and interviewing techniques. Duties also require the ability to analyze, interpret, and evaluate information and conflicting opinions, and the ability to apply the provisions of the Employment Security laws; Work Opportunity Tax Credit, Food & Nutrition employment program, Workforce Investment Act (WIA), and Trade Adjustment Assistance (TAA), and other statues governing programs administered by the Division of Workforce Solutions rules, regulations, and procedures to specific cases. These duties also require the ability to communicate orally and in written form effectively.
MANAGEMENT'S PREFERENCE - Prior experience providing professional consultative work providing information, guidance and assistance to clients seeking employment and employers seeking workers through programs administered by either the Division of Employment Security (DES) or Division of Workforce Solutions (DWS) in a local office environment.
Minimum Education and Experience Requirements:
Graduation from a four-year college or university and one year of experience in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis, or related public contact work dealing with job applicants and employers in a variety of functions; or an equivalent combination of education and experience.
Degrees must be received from appropriately accredited institutions.
Supplemental and Contact Information:
All applicants must complete an on-line application using this link http://www.osp.state.nc.us/jobs/index.html . Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.
Applicants seeking Veteran's Preference under N.C.G.S. 126 must submit a DD form 214, Certificate of Release or Discharge from Active Duty. This information may be attached to the on-line application or may be faxed.
Brenda L. Clark
P.O. Box 27626
Raleigh, NC 27611
Phone: (919) 814-0472
Fax: (919) 662-4632
North Carolina Office of State Human Resources - 16 months ago