This position is located in the Winston Salem Local Employment Security Office, and is responsible for providing a full range of Employment and Unemployment Insurance services. Job duties and responsibilities range from interviewing clients to assess their employment and training needs; making referrals to jobs or jobs training programs; providing career development and assistance, and when appropriate referring individuals to support services. Additionally, this position will conduct workshops to provide guidance on job seeking skills, input relevant information into a computer system; utilize databases for researching job orders and plan, promote, review and evaluate services and advocate employment for clients within the business community and industry.
Knowledge, Skills and Abilities / Competencies:
Job duties require a general knowledge of Employment Services, Unemployment Insurance and Trade Operations and of Division of Workforce Solutions electronic systems, a general knowledge of accepted interviewing, counseling and employment techniques. Also requires the abilities to analyze a variety of factual information which relates to employment qualifications and job requirements and to determine an applicant's suitability for specific job openings or for various occupational fields, and to apply the provisions of the Employment Security Law, rules, regulations and procedures to specific cases as needed. Communications skills are needed to express oneself clearly and concisely in oral and written form, and to establish and maintain effective working relationships with applicants, employers, workforce partners, community organizations and the general public.
Management Preferences :
Management prefers applicants who have a work history showing prior experience interpreting and applying Employment Security laws, rules, and regulations to specific cases, and having worked in a fast paced stressful environment with minimal supervision.
Minimum Education and Experience Requirements:
Graduation from a four-year college or university and one year of experience in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis, or related public contact work dealing with job applicants and employers in a variety of functions; or an equivalent combination of education and experience.
Supplemental and Contact Information:
All applicants must complete an on-line application using this link http://www.osp.state.nc.us/jobs/index.html . Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.
Applicants seeking Veteran's Preference under N.C.G.S. 126 must submit a DD form 214, Certificate of Release or Discharge from Active Duty. This information may be attached to the on-line application or may be faxed.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicant’s transcript .
Brenda L. Clark
P.O. Box 27626
Raleigh, NC 27611
Phone: (919) 814-0472
Fax: (919) 662-4632
North Carolina Office of State Human Resources - 16 months ago