PayPal's Data Management organization is looking for an experienced Program Manager to manage the Platform initiatives building analytical tools and capabilities for PayPal.
This position requires a highly organized individual who can balance detailed program management, strategic thinking, resource management, and analytic rigor to deliver a high-impact customer experience.
This individual will work in close collaboration with Platform Product Owners, DM Operations, and Data Solutions vertical teams like Marketing, Risk and Product teams.
Program, Planning & Execution:
Demonstrate solid understanding of key projects/initiatives within program, ensure delivery of project requirements.
Demonstrate solid understanding and communication of goals/strategies of projects/program to the team.
Develop subject matter expertise for project/program.
Develop appropriately detailed project/program plans that minimize the amount of unplanned activities and allow team members to effectively schedule their work
Monitor and document accurate status of projects, projects within program(s), or external projects that have dependencies
Identify and track major milestones for project or key projects in program(s)
Identify, track, prioritize and drive resolution of project/program level issues, leveraging lessons learned from prior experience and work to address and mitigate systemic issues
Identify project/program risks and develop risk mitigation techniques to minimize issues.
Ensure escalations to the appropriate individuals/groups are done early and often
Lead and participate in deep dives on key initiatives through program and project reviews with team.
Lead project team to formulate, communicate, and execute get-well plans.
Guide agile teams through the agile / scrum process on the path to becoming high performing teams.
Organize and facilitate backlog grooming, sprint and release planning, demos, stand-up meetings and retrospectives
Track and communicate team velocity, sprint/release progress, impediments
Maintain progress documentation on the wiki or other documentation repositories
Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility
Assist team with making appropriate commitments through story selection and task definition
Empower the team to self-organize
Business Engagement, Collaboration and Communication:
Matrix manage a project or program team of individuals focused on providing project/program management support.
Communicate timely and accurate status to appropriate levels and stake holders.
Develop and establish relationship with PMO and project team members.
Identify impacts and ensure team takes into account the needs of groups as it relates to your project or program.
Drive recommendations which influence product definition
Develop business acumen regarding eBay and the competitive environment.
Establish relationship with and work collaboratively with cross functional teams.
Proficient at developing and delivery of effective presentations.
Extensive product experience designing, building and managing analytics/BI systems
Experience as a scrum master taking teams through the transition from traditional waterfall to Scrum
Experience coaching teams in the early phase of an agile / scrum roll out
Some background in programming languages , relational databases and Data Warehouse a plus
CSM and / or PMP certification a plus
Thorough understanding of agile methodologies, values, and procedures
Thorough understanding of the traditional waterfall product development lifecycle
Excellent problem solving and troubleshooting skills
Good communication skills
Bachelors Degree or Equivalent
The world’s leading e-commerce company, eBay Inc. brings together a family of brands that connect communities. Built on commerce,...