Enrollment Representative
Chamberlin Edmonds - Tennessee

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The Enrollment team has primary responsibility for engaging in Provider, Vendor and Payer outreach and support to set up and complete the EDI enrollment process with all partners. Review and verify information submitted by customer and enter set-up into appropriate systems to create system access and vendor business profile expectations for customer (Vendors, Providers and Payers). Route set up documents to appropriate customers (internal and external) for review. Respond to customer inquiries or concerns via incoming telephone calls or e-mail correspondence. May respond to escalated customer concerns as needed. Gather and compile data within Siebel for internal and external reporting. Data entry typing skills - 35-40 wpm. Knowledge of Microsoft Office - Word, Powerpoint, Excel, Outlook. Must be able to work independently in a fast paced environment. Organizational skills. Strong written and verbal communication skills. Basic analytical skills. High school degree or equivalent. 2-3 years experience in a professional environment
 Degree or work experience in business, health care, or any related field preferred
 Familiarity with health insurance eligibility data and process
 Expertise in MS Office required
 Strong organizational and computer skills with attention to detail
 Strong analytical and problem solving skills for enrollment / disenrollment functions
 Strong communication skills including verbal, written and listening
 Ability to work under tight deadlines & manage multiple responsibilities independently
 Ability to prioritize and effectively handle multiple tasks