- 8th grade education
- Entry Level
POSITION SUMMARY: Reports to an Environmental Services Supervisor. Helps to ensure customer satisfaction by providing timely and thorough cleaning services to keep hospital in orderly, sanitary and attractive condition. Must provide thorough and efficient cleaning services to a wide variety of areas including inpatient areas, clinical exam rooms, operating rooms, offices, conference rooms, restrooms, utility rooms and corridors. Cleans assigned areas using specified products and following established procedures. Uses interpersonal skills effectively to communicate to customers, co-workers and supervisors as appropriate. Maintains professional conduct at all times. Channels customer complaints to others as appropriate.
COMPETENCIES:
A. Education: Requires at least the completion of the 8th grade.
B. Knowledge: Requires ability to read and understand English in order to follow instructions, job assignments, schedules, work orders and chemical labels. Ability to utilize and understand universal safety precautions when cleaning patient rooms. C. Skills: Ability to operate cleaning equipment including buffing machine, vacuum cleaner and carpet extractor. Must possess effective verbal communications skills and the ability to interface with customer, co-worker and supervisory when necessary. D. Required Licensure, Certification, Etc.: None required. E. Work Experience: A minimum of one to three months housekeeping work experience to include polishing, mopping, sweeping, removing trash, etc. F. Machines, Tools, Equipment: Cleaning tools, floor machinery, carpet machinery, carts, buckets & wringers.
Johns Hopkins Medicine - 4 months ago
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