Escrow Administration Clerk
First Financial Corporation - Terre Haute, IN

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Performs clerical duties related to processing escrow transactions. Processes loan escrows, insurance tracking duties, tax payment escrow tracking, maintains departmental records.

Job Entry Requirements
High school diploma or equivalent, good understanding of financial institution escrow and documentation procedures, good written and oral communication skills, strong analytical skills helpful, 10-key calculator skills, working knowledge of Micro-soft Word and Excel.

Primary Activities
(Essential duties and responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
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Performs clerical duties as related to processing escrow transactions, including processing loan escrows, insurance tracking, reviewing escrow analysis, and maintaining departmental records.
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Interacting with customers regarding escrow accounts and insurance tracking
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Understanding and performing hazard and flood insurance duties for customers.
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Analyzes, researches reports related to bank customer escrow accounts.
Competency/Skill Level
(The behaviors, knowledge, and motivations important to success in the job.)
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Written and Oral Communication skills
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Customer Service Orientation
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Initiative
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Teamwork
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Analytical and Organizational Skills
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Problem Assessment and Solving Skills
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Innovation
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Ability to Work Independently
Key Behaviors
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Provides Proper Telephone Etiquette to Internal/External Customers
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Services Internal/External Customer Requests/Inquiries
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Reviews Required Documentation for Accuracy and Completeness
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Recognizes and Follows Through on referral Opportunities
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Personal Development as Established with Manager
Bank Secrecy Act
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Maintain sufficient knowledge and understanding of the Bank Secrecy Act, Anti-Money Laundering/Anti-Terrorist Financing/PATRIOT Act and OFAC regulations
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To be able to fulfill applicable requirements and responsibilities under the bank’s related policies and programs.
Critical Job Elements
(Essential duties and responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
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Generally good working environment with little exposure to noise, extreme temperatures or other adverse factors.
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Limited physical effort required.
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Regularly required to talk and hear. Frequently required to stand, walk, sit, use hands to finger, handle or feel objects, work tools or equipment, and reach with hands and arms. Vision abilities include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
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Average amount of pressure to work efficiently and accurately.
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Average mental effort consisting of normal levels of concentration, memory, complexity of decision making, time pressure, analytical thinking.

First Financial Corporation - 20 months ago - save job