Thank you for your interest in Piedmont HealthCare . Our physicians have been providing state of the art medical care to Statesville, NC area residents since 1996. As one of the largest employers in the area, Piedmont HealthCare is a vital part of the communities we serve, offering competitive wages and benefits. If you want to excel in your field while living in a community that offers small town charm within an hour of Charlotte and just a couple of hours from the beach or mountains then were the place for you!
- Require Certification to use laser
- Current work schedule is Monday thru Friday - 40 hours per week
- Must also work as a receptionist
Experience and Skills:
GENERAL SUMMARY OF DUTIES :
Responsible for administering, directing, planning and coordinating all operations to ensure quality patient care and satisfaction
ESSENTIAL FUNCTIONS :
Answer phone calls
Patient Consults (patients asking for consults and consults sent by MD) for skin care, make up, pre peel regimens or acne
Procedures including laser hair removal, laser non-ablative rejuvenation, Regular & European facials, body wraps, microdermabrasion, light therapy, cellulite massage, Alpha hydroxy acid (up to 30%) & Beta hydroxy acid (up to 30%) chemical peel, and transdermal topical infusion
Sell products including skin care lines and cosmetic lines
Oversees daily office operations and delegates authority as necessary.
Develops guidelines for prioritizing work activities, evaluating effectiveness, and
modifying activities as necessary. Ensures that office is staffed appropriately.
Identifies, analyzes, and resolves work problems.
Assists in the recruiting, hiring, orientation, development and evaluation of clerical staff.
Assists supervisors to develop and implement short and long term work plans and objectives for clerical functions.
Assists supervisors in understanding/implementing clinic policies and procedures.
Oversees office payroll and leave records.
Oversees and approves office supply inventory, ensures that mail is opened and processed, offices are opened and closed according to procedures.
Ensures that patients are treated courteously by office staff and that other visitors are screened and properly directed.
Ensures that requests for information are handled promptly and effectively.
Works with other administrative staff to ensure efforts are coordinated and high quality patient care is provided.
Participates in professional development activities.
Maintains strictest confidentiality.
Oversees collections, payments and finances of the office. Review on monthly basis accounts receivable, production and daily collections. Oversee keying of charges and posting of payments. Counsel patients on payments and payment plans.
Works with employees to resolve employee/work related issues.
KNOWLEDGE AND SKILL REQUIREMENTS:
Knowledge of organizational policies, procedures and systems.
Knowledge of clinic office procedures.
Knowledge of computer systems and applications.
Knowledge of clinic practice, medical terminology, and reimbursement policies.
Knowledge of grammar, spelling, punctuation and sentence structure to answer correspondence and prepare reports.
Knowledge of current esthetic/skin care practices and protocols.
Knowledge of clinic policies and procedures.
Knowledge of business and supervision theories and methods.
Skill in planning, organizing, delegating and supervising.
Skill in evaluating the effectiveness of existing methods and procedures.
Skill in operating a variety of office equipment and computer programs.
Skill in appropriate assessment, examination and treatment techniques.
Skill in dealing effectively with personnel development and issues.
Skill in TQM, infection control, safety and confidentiality policies by effectively role modeling appropriate behavior.
Ability to read, interpret and apply policies and procedures.
Ability to communicate clearly and effectively in person, in writing, or by phone.
Ability to set priorities among multiple requests.
Ability to maintain effective working relationships with patients, medical staff and public.
Ability to react calmly and competently in the event of an emergency.
Piedmont Health SeniorCare is a new, comprehensive program of community-based health care for older adults.
Established in 2008, Piedmont...