Event Coordinator
Main Event USA - Stafford, TX

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The Event Coordinator is responsible for maximizing incoming birthday/group sales revenues for the center by selling birthday parties and SMERF event sales opportunities. This dynamic individual will work as part of the sales office with a team of 3-5 Event Coordinators. The Event Coordinator reports to the Sales Manager.

Job Responsibilities
  • Exceed budgeted sales targets through conversion of inbound phone calls and upselling sales strategies
  • Assist the Sales Manager in pursuit of quarterly sales plans to maximize corporate and social market segments.
  • Answer and handle incoming calls.
  • Build and leverage strong, lasting relationships with internal and external guests.
  • Attend and engage in weekly sales meetings.
  • Book Corporate, Group, Birthday, Team Buildings, Lock-ins, and other special events.
  • Complete Event Contracts and negotiate multiple events.
  • Attention to detail, strong organizational ability; ability to work under pressure amid distractions and interruptions.
  • Excellent customer service and employee relations skills.
  • Communicate with all guests via phone and email. Take ownership of all follow up.
  • Conduct Site Visits and Tours to sell the Main Event Experience.
  • Holds themselves accountable for measurable, high-quality, timely results.
  • Represent the Main Event brand with professional appearance.
  • Recognize core competencies of the company and make decisions to reflect those competencies.
Minimum Job Requirements
  • Minimum age 18
  • Proficient in computer software including Excel, Microsoft Word, and CRM
  • Solid time management, organization and prioritization skills
  • Strong people skills, and customer focused attitude
  • High level communication skills
  • Adaptable to business and team needs and changes
  • Attention to detail, strong organizational ability; ability to work under pressure