Intermediate level set up and operation of large and small-scale audiovisual systems for live events while ensuring the utmost in client satisfaction.
Key Job Responsibilities (Weight %)
Equipment Operation (30%)
Responsible for accurate setup and efficient operation of intermediate event technology equipment.
Customer Service (30%)
Provide excellent service and strive to exceed the expectations and needs of internal and external customers. Maintain a positive relationship with all clients through effective communication. Perform site visits and attend BEO meetings at hotels.
Technical Ability (15%)
Understands the technical aspects of the job and demonstrates intermediate operational ability to trouble shoot and problem solve with hardware and software.
Operations Management (15%)
Understands company processes, follows procedures and completes systems entry and paperwork accurately. Complete Helios order entry. Assist director with basic business communication when necessary.
Equipment Security/Maintenance (10%)
Assist team with proper security, storage, transportation, and maintenance of equipment. Participate in physical inventory count processes as requested.
High School Diploma Required.
Bachelors Degree Preferred
Minimum of one (1) year of field based experience
Excellent customer service skills proven through demonstrated ability to interact well with people and help others.
Intermediate to advanced technical knowledge of Audio, Video, Projection, Computer, Lighting and Rigging equipment.
Ability to set up, maintain, and troubleshoot computer networks, hardware, and software applications.
Portrays a polished professional image to meet company dress code requirements
Must be able to accommodate a rotating work schedule to include nights and weekends.
Must be able to lift and carry 60 pounds on a regular basis
see required skills
For more than 77 years, PSAV® has been setting the standard for event technology services within the hotel, resort and conference center...