Exchange Engineer
Crossroads Employment Services, LLC - Fairfax, VA

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Provide support to administer MS Exchange in a Windows Operating System environment.
  • Participates in the design, development, troubleshooting and analysis of software programs that operate successfully with hardware systems.
  • Perform day to day operation of Exchange environments which includes change, release, performance, and availability management.
  • Must maintain the remote, mobile, and handheld devices and services to include Blackberry Enterprise Services (BES), Windows Mobile Devices (WMD), and other approved handheld devices such as pagers-- are maintained at a critical rating level of availability, and scheduled maintenance is performed during government approved non-business hours.
  • Trouble shoot errors or performance degradation, determine the source, and then correct the problem.
  • Develop and maintain documentation related to the installation, administration, and maintenance of our Exchange environments.
  • Performs systems modeling, simulation, and analysis to provide appropriate software solutions.
  • Designs and develops compilers, assemblers, utility programs, and operating systems to meet client's business needs.
  • Provides inputs for documentation of new or existing programs to ensure information accessibility, as required.
  • Assists in customizing purchased applications and assists in the maintenance of program libraries and manuals based on research and customer needs.
  • Provides feedback and reports to management on the status and availability of software and hardware to ensure proper functioning.