Provide support to administer MS Exchange in a Windows Operating System environment.
Participates in the design, development, troubleshooting and analysis of software programs that operate successfully with hardware systems.
Perform day to day operation of Exchange environments which includes change, release, performance, and availability management.
Must maintain the remote, mobile, and handheld devices and services to include Blackberry Enterprise Services (BES), Windows Mobile Devices (WMD), and other approved handheld devices such as pagers-- are maintained at a critical rating level of availability, and scheduled maintenance is performed during government approved non-business hours.
Trouble shoot errors or performance degradation, determine the source, and then correct the problem.
Develop and maintain documentation related to the installation, administration, and maintenance of our Exchange environments.
Performs systems modeling, simulation, and analysis to provide appropriate software solutions.
Designs and develops compilers, assemblers, utility programs, and operating systems to meet client's business needs.
Provides inputs for documentation of new or existing programs to ensure information accessibility, as required.
Assists in customizing purchased applications and assists in the maintenance of program libraries and manuals based on research and customer needs.
Provides feedback and reports to management on the status and availability of software and hardware to ensure proper functioning.|