This position is open only to:|
(1) Current Montgomery County Government employees;
(2) Montgomery County employees who were affected by reduction-in-force and currently have RIF priority rights;
(3) Active Montgomery County local fire and rescue department volunteers with at least 50 points under the length of service award program; or
(4) Active Customized Employment Public Interns or former Customized Employment Public Interns within 24 months of completion of internship.
Provides advanced administrative support to the OCP management by performing a variety of interrelated administrative duties including, developing and monitoring a complete system of office support services across all OCP programs, creating statistical reports, manipulating database tables, queries, and forms in preparing reports, responding to public inquiries related to department and County-wide services, and acting on correspondence and other documents, transmitting and explaining directives, staffing task forces and committees. In addition, this position directly responds to inquiries related to the Emergency Medical Service (EMS) transport reimbursement process. Develops and monitors customer service office procedures specifically related to EMS, general medical billing and collection issues, and other consumer related referral services; Serves as OCP's liaison to Department of Fire and Rescue (FRS) management, for-profit and other government agencies. Additional Employment Information
Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to firstname.lastname@example.org . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference . Minimum Qualifications
Experience: Five (5) or more years of administrative aide experience.
Education: Completion of high school or High School Certificate of completion recognized in the State of Maryland.
Equivalency: An equivalent combination of education and experience may be substituted. Preferred Criteria
Resume must include information specific to the preferred criteria listed below. Make sure that your resume references your knowledge, skills, and abilities as they relate to the preferred criteria. Ideally, the preferred criteria should be addressed in a separate section in your resume. The system only allows for one document to be submitted so your preferred criteria must be part of the resume.
1. Experience providing consumer regulatory and referral information.
2. Experience applying County, State, and Federal consumer protection laws.
3. Experience providing administrative services to senior management and management teams.
4. Experience using computer technologies to include Microsoft Access, Microsoft Office, Web Edit Pro, and Content Management System to develop tables, queries, statistical reports, etc.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
All applicants will be reviewed by OHR to determine whether or not they meet minimum qualifications for the position. All applicants who meet minimum qualifications will be reviewed and rated by subject matter experts based on the Preferred Criteria. Based on the results of Preferred Criteria evaluation, applicants will be rated and placed on the Eligible List as either "Qualified" or "Well Qualified." The highest rated applicants will be placed on the Eligible List and may be considered for interview. Employees meeting minimum qualifications who are same grade or higher will be placed on Eligible List as a "Transfer" candidate and may be considered for interview. Note: In the event there are 5 or less minimally qualified candidates, all will be placed on the Eligible List as Qualified and will be interviewed. Minimum Salary 39157 Maximum Salary 64441 Currency USD Amount of Travel Work At Home