Provide a variety administrative and technical support to the Executive Vice President, General Counsel & Corporate Secretary . Promote and provide exceptional customer service to all external and internal customers. Provide additional administrative support for other members of the department including meeting coordination, expense reporting, and maintaining files. Work in cooperation with a team of administrative assistants to facilitate good communication and coordination among various business units and work groups.
Provide administrative support to the Executive Vice President, General Counsel & Corporate Secretary and team in accomplishing goals that support HomeStreet objectives .
Act as liaison on behalf of department staff.
Help develop policies and programs to meet organizational needs and provide guidance and assistance to other areas .
Assist the director and management team members with specific projects while maintaining confidentiality and flexibility to meet internal and external deadlines.
Research, assemble, maintain and distribute materials as related to various projects, presentations, management committees and/or board assignments.
Help troubleshoot and resolve customer issues as necessary.
Assist with data input for various projects.
Assist with balancing reports at month end in appropriate tracking systems.
Help direct the activities of the department staff to seek out customer satisfaction and help company profitability.
Assist in the continued development and implementation of initial training of department staff.
Assist in the ongoing development and documentation of process and procedures.
Complete special projects and perform miscellaneous duties as directed.
Participate in Company and Bank meetings as necessary.
Seven (7) years of executive administration experience with working knowledge of bank programs, products and services as typically gained through three (3) or more years of banking experience.
Bachelor’s Degree preferred, with demonstrated accomplishment in relevant course work.
Must be flexible; able to multi-task and work effectively within time constraints.
Demonstrated communication and people skills to work collaboratively with other areas of the bank and with all levels of employees, customers and the public.
Ability to exercise prudent administrative skills in order to be proactive in anticipating and planning for communications, scheduling and organizational needs.
Excellent grammatical, oral, proofreading and writing skills, with ability to express self clearly and effectively in writing as well as on the telephone, through e-mail and in person.
Technologically proficient in business software programs including, Microsoft Word and Excel.
Willingness to learn new technologies as they become available.
Excellent clerical and administrative skills, including accurate and proficient keyboarding skills.
Ability to gather, analyze and present information.
Strong organizational skills, and the ability to make decisions, work independently, and handle multiple priorities. Ability to maintain fast-paced, active work style.
Ability to work as part of a team of administrative assistants and members of management to support the needs of the company.
Unquestionable integrity and ethics and ability to maintain confidentiality in handling sensitive and confidential information.
Dependable and a believer in the accountability of one’s own performance. A self-starter, able to maintain progress on long-term tasks without direct supervision.
Desire to continue to learn, and adapt to change.
Ability to work flexible hours to support the work of the department and the company. This may require attendance at, or assistance with, morning and evening meetings.
HomeStreet Bank is an Equal Opportunity Employer