Executive Administrative Assistant
JPMorgan Chase - Wilmington, DE

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Job Description

About JPMorgan Chase

JPMorgan Chase & Co. (NYSE: JPM) is a vibrant, healthy financial services firm that is poised for additional growth. Ranked among the "Most Admired Companies" by FORTUNE magazine, JPMorgan Chase manages assets of $2.3 trillion and employs more than 260,000 employees in 60 countries.

We're a recognized leader in investment banking, asset management, private equity, commercial banking, credit cards, and financial services for consumers, small business and commercial banking. We serve millions of consumers in the United States as well as many of the world's most prominent corporations, institutions and government entities through our key brands: J.P. Morgan and Chase.


Card, Merchant Services & Auto Finance has nearly 28,000 employees, who serve more than 50 million U.S. customers through three key businesses: Card Services, Paymentech, Auto and Student Lending. Card Services is one of the nation's largest credit card issuers, with more than $130 billion in loans and more than 65 million credit cards in circulation. Millions of customers in the U.S. and Canada used Chase cards to meet $343 billion of their spending needs in 2011. Through its merchant acquiring business, Chase Paymentech, we are a global leader in payment processing and merchant acquiring. Consumers can also obtain loans through more than 16,200 auto dealerships and 2,200 schools and universities nationwide.

Executive Administrative Assistant


Executive Administrative Assistant

will be responsible for performing an array of administrative functions requiring confidentiality, initiative and sound decision making for the executive and his team of managers and other stakeholders. The candidate will provide high-level administrative support by periodically providing research, preparing reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, travel arrangements, and scheduling meetings. This person may also train other administrative staff and provide administrative direction for the team of assistants within this business unit.

Additionally, the ability to interact with staff (at all levels) in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism is crucial to this role. The ideal candidate should demonstrate experience in developing relationships in a highly-matrixed organization as well as experience in handling the administrative and executive support related tasks with minimal supervision. S/He will need to adapt procedures, processes and techniques to the completion of assignments and in line with the department's activities and goals.


The ideal candidate will have the following:
Minimum of 5 years experience in a Executive Administrative Assistant role

Experience in Calendar Management

Adaptable team player

Proven experience managing and developing relationships with external contacts

Good problem-solving ability

Strong working experience with Microsoft Word, Excel and PowerPoint, including table creation, mail merges and basic formatting

Knowledge of general office procedures (e.g., filing, correspondence, scheduling, expenses, calendar)

Effective interpersonal skills

Excellent telephone etiquette

Superior oral and written communication skills

Tact and good judgment in confidential situations and proven experience interacting with senior management

Ability to adapt procedures, processes and techniques to the completion of assignments

Complete knowledge of internal network filing system

Blackberry knowledge

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.


Administrative Support

Primary Location

US-DE-Wilmington-Three Christina Center / 52379


Card Services



Job Type



Day Job

Employee Status




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At JPMorgan Chase, the work we do matters. All of us are committed to putting our resources and our voices to work every day for our...