Under limited supervision, coordinates, assists with and ensures office efficiency for a department or region through high level administrative support that often requires exercise of discretion, judgment and negotiation. This position reports directly to the New England Regional President and has primary responsibility for providing support to that individual.
Organizes and coordinates the operation of an office overseeing and managing the provisioning of supplies, equipment and services that enable the staff to perform their jobs effectively. Establishes and communicates procedures used in day-to-day operations and makes revisions as appropriate. This includes processing departmental expenses and limited budget oversight.
Prepares documents including customized reports, presentations, proposals and correspondence. Uses discretion with regard to formatting and layout.
Manages and maintains manager’s calendar, scheduling meetings and appointments without clearance on occasion. Arranges travel and hotel accommodations as necessary. Performs routine administrative functions such as responding to inquiries with standard letters or arranging meetings and conferences.
Screens telephone calls and visitors, ascertaining who can be redirected to
subordinate managers or other offices. Provides information to callers, requiring
detailed knowledge of client(s)’s area of responsibility and general knowledge of company policies, practices, and operations. Brings urgent issues for action to supervisor’s attention.
Leads and/or participates in short-term projects that are relatively small in scope.
Develops processes for maintaining departmental records and trains other administrative personnel on procedures. Coordinates office moves ensuring all technological needs of the client are met. Determines and communicates timelines and activities to individuals involved in moves.
3-5 yrs administrative experience
2 yr. degree preferred
Project management experience
Experience supporting multiple people and priorities
Strong proficiency with Microsoft Office (Word, Powerpoint, Excel, etc.)
Strong verbal and written communication skills; organizational skills
Demonstrated organizational skills
Ability to work well independently and under pressure
Proficient in handling multiple requests/assignments with high level of prioritization
Some travel required within New England
Equal Employment Opportunity
We are an equal opportunity employer m/f/d/v.
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