Executive Advisor, Sales Executive Council
Corporate Executive Board - San Francisco, CA

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Description

CEB

(NYSE: CEB) is the leading member-based advisory company. By combining the best practices of thousands of member companies with our advanced research methodologies and human capital analytics, we equip senior leaders and their teams with insight and actionable solutions to transform operations. This distinctive approach, pioneered by CEB, enables executives to harness peer perspectives and tap into breakthrough innovation without costly consulting or reinvention. The CEB member network includes more than 16,000 executives and the majority of top companies globally.

The Executive Advisor role is responsible for improving the customer experience and inflecting revenue outcomes by articulating/translating how CEB content and services map to specific customer challenges, ensuring the fulfillment of these needs, and contributing to the alignment of future CEB offerings to membership/market trends. This individual supports the revenue teams and collaborates with the research teams.

Key Responsibilities:
Delivers customized insights to Sales Executivesin North America by mapping customer needs to existing research

Faciliates meetings (live and virtual), strategic offsites, and networkings within and amongst member executives

Partners with revenue team (in-person meetings, webinars, phone calls, written correspondence) to engage customers, diagnose customer needs, align CEB research and services to these needs, and demonstrate urgency for the revenue transaction

Supports programs’ effective market positioning through understanding key competitors, developing messaging around key product differentiators, and contributes to the creation of internal/external sales collateral as needed

Partners with revenue team to create service plans and targeted utilization strategies for members that drive commercial outcomes

Supports the creation of new and/or improved products and services by providing market feedback to department leadership and research team

Provides research, networking, and member value story leads to research team

Provides content training and scripting for revenue team; coaches team members as needed

Completes other duties as assigned

Qualifications

Role Qualifications:
Customer Service Skills

Superior customer service ethic

Excellent relationship-building skills

Willingness to work outside the strict job description parameters, thinking creatively about how to provide the highest level of service

Communication and Presentation Skills

Superior interpersonal skills

Excellent written and oral communication skills

Ability to present self professionally and intelligently to internal/external clients

Ability to conduct substantive content discussions with senior-level contacts at member organizations

Exceptional ability to immediately establish one’s credibility with senior executives

Analytic and Research Skills

Strong analytic skills

Superior problem solving ability

Ability to learn substance of research quickly

Intellectual curiosity and dedication to mastering complex terrain

Ability to diagnose prospect/member needs and identify relevant resources

High proficiency in distilling massive amounts of data

Organization/Project Management Skills

Effective time management skills and ability to meet deadlines

Excellent organization, multitasking, and prioritization skills

Sales Skills

Ability to drive urgency in the sales cycle

Management Skills

Demonstrated poise and grace under pressure

Demonstrated initiative and resourcefulness

Superior judgment

Ability to work independently and with a team

Ability to build relationships and work well across functions

Professional Skills/Miscellaneous

Strong work ethic

Strong attention to detail

Education/Experience Requirements

Graduated with exceptional performance in undergraduate/graduate academics

MBA, JD, or other graduate degrees preferred

4 – 6 years in related field/position industry

Ability to travel up to an estimated 20%

Compensation and Benefits Package

Competitive base salary and bonus potential

Full benefit package including medical, dental, vision, 401K, paid time off (PTO), employee stock purchase plan, flexible spending, and tuition assistance

For more information on other exciting opportunities, please visit our

Careers

page.

CEB is an Equal Opportunity Employer.

Job

Research, Advisory Services, & Executive Education

Primary Location

USA-SAN FRAN-San Francisco

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