Executive Advisor, Sales Leadership Council
Corporate Executive Board - Kent, DC

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The Executive Advisor role is responsible for improving the customer experience and inflecting revenue outcomes by articulating/translating how CEB content and services map to specific customer challenges, ensuring the fulfillment of these needs, and contributing to the alignment of future CEB offerings to membership/market trends. This individual supports the revenue teams and collaborates with the research teams.

Key Responsibilities
  • Delivers customized insights to sales executives in North America by mapping customer needs to existing research
  • Facilitates meetings (live and virtual), strategic offsites, and networkings within and amongst sales executives
  • Partners with revenue team (in-person meetings, webinars, phone calls, written correspondence) to engage customers, diagnose customer needs, align CEB research and services to these needs, and demonstrate urgency for the revenue transaction.
  • Supports programs’ effective market positioning through understanding key competitors, developing messaging around key product differentiators, and contributes to the creation of internal/external sales collateral as needed.
  • Partners with revenue team to create service plans and targeted utilization strategies for members that drive commercial outcomes.
  • Supports the creation of new and/or improved products and services by providing market feedback to department leadership and research team.
  • Provides research, networking, and member value story leads to research team.
  • Provides content training and scripting for revenue team; coaches team members as needed.
  • Completes other duties as assigned
Qualifications
Role Qualifications

Customer Service Skills
  • Superior customer service ethic
  • Excellent relationship-building skills
  • Willingness to work outside the strict job description parameters, thinking creatively about how to provide the highest level of service
Communication and Presentation Skills
  • Superior interpersonal skills
  • Excellent written and oral communication skills
  • Ability to present self professionally and intelligently to internal/external clients
  • Ability to conduct substantive content discussions with senior-level contacts at member organizations
  • Exceptional ability to immediately establish one’s credibility with senior executives
Analytic and Research Skills
  • Strong analytic skills
  • Superior problem solving ability
  • Ability to learn substance of research quickly
  • Intellectual curiosity and dedication to mastering complex terrain
  • Ability to diagnose prospect/member needs and identify relevant resources
  • High proficiency in distilling massive amounts of data
Organization/Project Management Skills
  • Effective time management skills and ability to meet deadlines
  • Excellent organization, multitasking, and prioritization skills
Sales Skills
  • Ability to drive urgency in the sales cycle
Management Skills
  • Demonstrated poise and grace under pressure
  • Demonstrated initiative and resourcefulness
  • Superior judgment
  • Ability to work independently and with a team
  • Ability to build relationships and work well across functions
Professional Skills/Miscellaneous
  • Strong work ethic
  • Strong attention to detail
Education/Experience Requirements
  • Graduated with exceptional performance in undergraduate/graduate academics
  • MBA, JD, or other graduate degrees preferred
  • 4 – 6 years in sales/sales training preferred
  • Ability to travel up to an estimated 40%
Compensation and Benefits Package
  • Competitive base salary and bonus potential
  • Full benefit package including medical, dental, vision, 401K, paid time off (PTO), employee stock purchase plan, flexible spending, and tuition assistance

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CEB is an Equal Opportunity Employer