GENERAL DESCRIPTION OF POSITION
Responsible for working directly for assigned company executive(s) to provide support services. Assists with a variety of highly complex administrative duties help the executive and related departments and staff work more effectively.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Directly assists management with special projects, reports, and meetings.
Types, copies, and distributes memos to administrators and employees as needed.
Schedules conference calls and meetings. Prepares for meetings, including ordering food, making copies, etc.
Maintains calendars, contact lists, and files for administration executives. Coordinates meetings for administration as needed.
Sends invitations, reminders, and text messages to executives and employees regarding meetings.
Coordinates company/departmental events as needed.
Types agendas and reports for meetings as needed.
Directly assists with special projects as related to the executive and department.
Maintains calendars and uses initiative and discretion in scheduling and rearranging appointments as needed.
Receives, reads, sorts, routes, and responds to routine mail and inquiries.
Prepares and/or transcribes correspondence consisting of letters, memoranda, and reports; this includes working with materials of a sensitive or confidential nature and requires a familiarity with legal mandates, policies, regulations, and operational procedures.
Arranges conference registration, lodging, and travel needs for executives.
Establishes and maintains a variety of complex, privileged, and sensitive files and records.
Compiles summary reports on sales and service expenses as needed.
May administer leased vehicles for outside sales and service personnel for both Franklin Electric and Franklin Fueling.
Administers special projects for assigned executives or the department; this includes obtaining foreign visas, preparing special shipments, administering leased vehicles, maintaining additional calendars, preparing special reports, and updating the CRM.
Administers the corporate service award program as needed.
Performs other related duties as required or assigned.
Skills and Abilities
Writes routine reports and correspondence with proper spelling, grammar, and punctuation.
Manages relationships and first contacts with internal and external parties who attempt to contact or schedule appointments with the executive.
Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and other employees of the organization.
Utilizes common-sense understanding in order to carry out written, oral, or diagrammed instructions.
Deals with problems involving several known variables in situations of routine nature.
Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others within a limited area of operation.
Frequently makes decisions of both minor and major importance, which may affect the work operations of other employees and/or clientele to a moderate degree.
Completes some moderately repetitive tasks.
Uses noncomplex machines and equipment (adding machines, calculators, copy/fax machines, etc.).
Understands complex accounting and accounting principles.
Occasionally travels via auto, air, and other various forms of public transportation. Some travel may be international and will require a valid passport.
Education and Experience
Equivalent of four years of high school (required).
Three to five years of related experience or training, or an equivalent combination of education and experience (preferred).
Intermediate: Word processing/typing, spreadsheet, SharePoint.
Basic: Accounting, alphanumeric data entry, contact management, database, payroll systems, presentation/PowerPoint, spreadsheet.
Certificates and Licenses
Franklin Electric - 18 months ago