Executive Director, Perioperative Services
Executive HealthSearch, Inc. - Stamford, CT

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THE ROLE:

The Executive Director has the responsibility, authority, and accountability for patient care administration and practice within all campus locations of the Preoperative division. He/she oversees the development and maintenance of a specific area of the business (product line), and for the development of a work force who consistently strives to exceed stated standards. The area of responsibility includes 200 FTEs in the OR, PACU, Day Surgery, Endoscopy, Central Processing, Pre-Admission Testing, Perfusion and Administration. The main hospital has nine ORs including one for cardiovascular as well as two shuttle hybrid rooms, a special procedure room and one Endo suite. The Tully Center has six ORs, three minor rooms and four Endo suites. The hospital does 2,600 IP, 3,100 OP and 500 Endo cases per year. The Tully Center does 6,800 OP and 5,850 Endo cases per year.

There are eight direct reports for this position.

Key Challenges
  • Promote existing recruitment and retention strategies and provide an environment that supports longevity.
  • Enhance physician/staff relationships.
  • Develop plans to promote new programs such as Bariatric, GI Center of Excellence, Heart and Hybrid OR as well as new programs in Neuroscience and the expansion of Orthopedics.
  • Maintain and improve high patient satisfaction scores.
  • Trend and track quality improvement initiatives.
  • Work to decrease room turnover time, increase on time starts, improve scheduling and the availability of supplies and equipment.
  • Heighten existing superior staff development initiatives.
  • Manage the logistics for moving into a new tower with all new O.R.s scheduled to open in spring 2016.
  • Build a cohesive, unified and efficient team.

Key Responsibilities
  • Provides direction and guidance for assigned areas of responsibility.
  • Serves as a role model in professional behavior, leadership skills, problem-solving ability, coaching guidance, risk-taking behavior, and interpersonal skills.
  • Communicates philosophy and goals to hospital employees and constituents, including medical staff, other departments and community agencies in a manner that enrolls the recipient.
  • Participates in or chairs committees, work groups, and meetings as deemed necessary. Can demonstrate measurable results and meet target dates.
  • Together with other members of the administrative team, participates in developing and implementing goals and objectives that are in concert with the hospital mission and goals. Goals and objectives are measurable.
  • Works with managers in ongoing analysis and evaluation of patient care delivery to provide high quality patient care in a cost-effective manner.
  • Continually evaluates with others, core processes for redesign and reengineering to improve operations, reduce cost, reduce cycle time, enhance service, and improve performance.
  • Plans and coordinates yearly capital and operational budgets. Anticipates long-range capital needs.
  • Represents hospital in community and regional activities.
  • Participates in, and seeks out, opportunities and activities that provide for continuing education skills development and self improvement. Assists subordinates to make good decisions regarding their career development.
  • Evaluates business units performance against established standards and takes corrective action as indicated.
  • Establishes and maintains effective communication and collaboration with other hospital departments and medical staff to resolve problems, establish and implement policies, and coordinate activities within assigned department.
  • Creates a working environment that promotes positive employee attitudes, effective communications, collaboration, creativity, optimal productivity, and continuous learning
  • Enables personnel to make decisions at the level closest to the problem.
  • Effectively and efficiently uses manpower, material, and financial resources in accordance with hospital policies, and within established budget constraints.
  • Achieves improved patient care outcomes/processes by continuously assessing and improving the departments performance through organized process improvement efforts. Assures quality control programs are carried out as appropriate.
  • Participates in strategic planning as it relates to the Perioperative Services division, the hospital as a whole, and the health service.
  • Oversees the implementation of orientation and continuing education programs. Assures that these programs are evaluated for effectiveness and meet documented staff needs.
  • Integrates the department/service into the primary functions of the organization and achieves, or exceeds, customer satisfaction goals – patient, physician and staff.
  • Actively seeks opportunities to increase market share.
  • Coordinates and integrates interdepartmental and intradepartmental services.
  • Develops and implements policies, procedures, and practices that guide and support the provision of services and the development of a learning organization.
  • Recommends a sufficient number of qualified and competent persons to provide care/service. Has the authority to hire, fire, and counsel as outlined in personnel policies.
  • Determines the qualifications and competence of department/service personnel.
  • Evokes in staff a sense of ownership of, and responsibility for, their work, their coworkers, and continuous improvement of their performance.

The Ideal CandidateThe Executive Director, Perioperative Services should bring a mix of experience, talent, style and values that will enable them to succeed in a complex, diverse, environment and assist in maintaining its status as a leading social service agency. An ideal candidate will also bring the following professional experience and personal qualities to this important role:
  • Masters degree in related clinical field, MBA, MHA, or MPH preferred. Possesses the knowledge and skills associated with an advanced degree.
  • Graduate of an accredited bachelors degree program in clinical health care field.
  • Current state licensure as a Registered Nurse.
  • Five years experience in acute health care, including minimum of three years in a leadership position.
  • High level of competency with computers, the Internet, and computer software such as MS Office or equivalent is required. Knowledge of computer programs such as Meditech and KRONOS or equivalent is required.
  • Superior verbal, written, organizational, and interpersonal skills are required.
  • Prior experience building a new program or service line is highly preferred.
  • The ability to work with individuals at all organizational levels, particularly peers, team members, other departments, patients, and the community is required.
  • Analytical ability is required and experience with Performance Improvement programs is required. Competency with statistics and statistical analysis is preferred.
  • Problem solving and root cause analysis experience in a non-punitive environment is preferred.
  • Familiarity with Planetree is preferred.

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