Manage, review, and approve BPM initiatives, business requirements and process integration points for enterprise-wide business processes.
Integrate BAM and analytical reporting into the BPM initiatives where appropriate.
Manage the creation, application, and monitoring of BPM, BAM, and Analytical Reporting best practices and standards.
Interface with the lines of business within our client to help:
Identify processes suited for automation or improvement with BPM.
Initiate BPM lifecycle.
Measurement of process to show improvement and ROI.
Oversee the use of BPM, BAM, and Analytical Reporting tools and systems within our clients International environment.
Oversee the planning, execution, and maintenance of the BPM, BAM, and Analytical Reporting Infrastructure.
Manage, monitor and develop training plans, documentation and technical support services for customers of the BPM, BAM, and Analytical Reporting activities.
Interact with the Information Management COE, and Common Services COE, Testing COE, and other Centers of Excellence to create best practices surrounding integration between the areas of functionality.
In all aspects of the performance of these duties, the incumbent will:
Establish and maintain effective working relationships and uphold principles of integrity in the workplace.
Provide quality customer service in a timely manner.
Take ownership of each customer contact to address needs and endeavors to meet our clients International objectives.
Help in the retention of all of our clients customers by examining business functional processes for streamlining to improve customer end-user experience.
ESSENTIAL FUNCTIONS AND TASKS:
Incumbent will be part of the executive-level decision-making process for our clients IT department and will have ultimate authority for the majority of policy decisions regarding IT in his or her sphere of influence. Incumb
Executive Director Information Management Center o
Number of Openings:
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Irvine Technology Corporation is a growing company with a reputation for delivering successful people solutions to its customers. ITC is...