Executive Housekeeper
Autograph - Miami Beach, FL

This job posting is no longer available on Marriott. Find similar jobs: Executive Housekeeper jobs - Autograph jobs

This is a franchise job posting,

Executive Housekeeper, Marriott Autograph Blue Moon & Winterhaven Hotels, Miami Beach Florida.

Please do not apply for this job online. Please contact the property directly at

305-673-2262

or via email at marco.

fuentes@urgohotels.com

.

Sincerely,

Aon Hewitt

Talent Acquisition Solutions

Recruiting Operations and Delivery on behalf of Marriott International, Inc.

JOB SUMMARY:
TITLE:
EXECUTIVE HOUSEKEEPER

Supervise
all housekeeping department operations and personnel, to ensure the highest
level of cleanliness and guest satisfaction are maintained.

ESSENTIAL FUNCTIONS

OPERATIONS

·

Schedule
associates within budget guidelines to ensure adequate staffing while
minimizing overtime.

·

Inspect
rooms after cleaning.

Review any
problems with Room Attendant and recheck when ready.

·

Train
department personnel in appropriate use of supplies, cleaning agents and
equipment.

·

Develop
and maintain department programs to assure the QA program criteria are met.

·

Responsible
for monthly linen inventory to determine if hotel has required inventory.

·

Order
laundry supplies and linen as needed.

·

Order
guest room supplies as needed.

·

Develop
department associate’s attitude of attentiveness and anticipation of guest
needs.

·

Coordinate
with other departments to fulfill guest special requests.

·

Administer
guest “Lost and Found” program.

·

Assist
the AGM and GM in resolving guest complaints concerning the Housekeeping
department.

·

Administer
department key control.

·

Inform
maintenance of necessary work orders.

·

Interact
with sales and front office associates to coordinate meeting room needs.

·

Communicate
room status changes to front office.

ADMINISTRATIVE

·

Ensure
property hiring practices comply with all state and federal regulations.

·

Interview
and assist in making hiring decisions. With input from the team supervisors,
conduct reviews in a timely fashion.

·

Payroll
administration for department personnel.

·

Assist
team supervisors with constructive coaching and counseling.

·

Maintain
current licenses and permits as prescribed by local, state, and federal
agencies.

·

Schedule
management team to include coverage of weekend and evening hours.

·

Formulate
personal development plan with GM.

·

Carry
out all reasonable requests of which you are capable of performing.

·

Ensure
effective departmental communication and information
systems through logs, department meetings, and hotel meetings.

FINANCIAL

·

Comply
with corporate accounting procedures.

·

Order
supplies, maintain purchase records, process accounts payable and monitor the
department budget.

·

Assist
GM in developing hotel budget and capital expenditure plans.

·

Utilize
budgets to teach team supervisors to understand financial objectives.

ASSOCIATE
DEVELOPMENT

·

Develop
cross-training opportunities throughout the hotel and within company.

·

Assist
team supervisors in understanding AOS/ GSS results, developing game plans to
attach need areas.

·

Complete
development plan for team supervisors focusing on continual learning.

Assist the team supervisors in doing the same
for each team member.

·

Conduct
one-on-ones with team supervisors/ members.

·

Provide
service training on a quarterly basis.

·

Ensure
orientations for new team members are thorough and completed in a timely
fashion.

·

Know
hotel emergency plan, train, and implementation.

ASSOCIATE RELATIONS

·

Create
and nurture a hotel environment that emphasizes motivation, empowerment,
teamwork and a passion for providing service.

·

Be
readily available & approachable for all team members.

·

Assist
supervisors in understanding team members’ ever changing needs and
expectations, and exceed them.

·

Take
proactive approaches when dealing with associate concerns.

·

Extend
professionalism and courtesy to team members at all times.

·

Celebrate
and foster decisions that result in successes as well as failures.

GUEST RELATIONS

·

Be
readily available/ approachable for all guests.

·

Take
proactive approaches when dealing with guest concerns.

Follow property specific second effort and
recovery plan.

·

Ensure
staffing levels allow team members to exceed guest needs.

·

Extend
professionalism and courtesy to guests at all times.

OTHER REQUIREMENTS

In addition
to performance of the essential functions, this position may be required to
perform a combination of supportive functions, determined by the GM:

·

The
hotel operates 7 days a week, 24 hours a day.

Schedules must accommodate fluctuating business demands and associates
may be asked to work shifts other than those they prefer or normally work.

·

Carry
out all reasonable requests by leadership team.

·

Comply
with department uniform and appearance standards.

·

Participate
in Manager on Duty coverage program requiring weekend stay-over.

I have read
and accept the responsibilities described in the above job.

Manager

Name:
____________________________________

Manager

Signature:
____________________________________

Date:
____________________________________

EOE M/F/D/V

Marriott - 19 months ago - save job - block
Recommended Jobs
Manager In Training
Acqualina - Sunny Isles Beach, FL
Acqualina - 10 days ago

Housekeeping Manager - Seminole Hard Rock Hot...
Seminole Gaming - Hollywood, FL
CasinoCareers.com - 5 days ago

Room Attendant - Part Time
Acqualina - Sunny Isles Beach, FL
Acqualina - 3 days ago
About this company
4 reviews