The Patient Care Services Executive Secretary integrates, communicates, formats, designs and prepares loose data from all departments of the hospital to assist in the decision making process. Assists the Director of Patient Relations, Administration, Service Line Administrators, Nurse Managers and staff in tracking patient/visitor/customer complaints or concerns within the organization. Also assists in the training and tracking of the Patient/Customer Satisfaction Database. Facilitates a smooth ...
Mercy Medical Center - 18 months ago
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