Expeditor
New Century Transportation Inc. - Westampton, NJ

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A non-exempt position that works with the Operations Group to ensure
on time loading & delivery of designated shipments. The position
works as a liaison between dock, load planning, outbound dispatch
focusing on coordination and communication within these departments
in order to ensure desired service standards are met. Through
continued communication, updates, and/or research of the different
operations systems, the Expeditor locates, updates, tracks and
communicates shipment status from origin to final delivery for all
designated shipments. As directed, the Expeditor follows the progress
of the following processes: freight pick up, planning of the
shipment(s), dock loading, and outbound dispatch for all designated
shipments so that they are able to be dispatched by the established
cut time.Once shipments have departed, the Expeditor will monitor
progress to delivery point for all designated shipments using various
IT tools, operating systems, software programs, and/or maps to ensure
timely deliveries. The position is expected to provide time,
distance, location etc for all designated shipments and update
shipment progress on worksheets for review. In the event the
mathematical time & distance calculations indicate a service
failure may occur, the Expeditor is expected to contact responsible
department and/or driver for status update and communicate potential
failure to Supervisor.
The Expeditor is also responsible for
tracking Dedicated loads as directed.

Requirements

General knowledge of computers.. Exel, Word, PC Miler, and Email are preferred programsare required. The NCT Tell Operation System must be mastered with respect to tracking of freight. Math skills to determine time and distance calculations and a thorough understanding of the continental US Geography as well as the Interstate Highway system are requirements for this position Transportation exp a plus. Minimum 5 years Customer Service experience in transportation industry.

We are and will continue to be an Equal Opportunity Employer

New Century Transportation Inc. - 19 months ago - save job - copy to clipboard