Experience Lead
Fluid, Inc - New York, NY

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Fluid is looking for passionate and highly collaborative Experience Lead to join our growing team in New York. We are looking for leaders that are entrepreneurial, critical thinkers and innovators who are energized to re-imagine the way people, brands and commerce intersect in the digital world. Our mission is simple. Together we transform digital shopping experiences across all channels - web, mobile, in-store " tablet - for world-class global consumer brands in a highly collaborative, fast moving and innovative environment.

Our Experience Leads take on some of our largest, most challenging, complex and innovative projects for some of the best brands in the world. They run our larger projects while overseeing and inspiring a UX support team. The UX lead partners closely with creative leads to ensure we create innovative experiences that improve the way our clients do business. As an Experience Lead on the creative team, you ’ll be in the unique position to shape your projects from both a macro and micro level and shepherd our relationships with our clients.

You will be able to mentor junior members of the team, play a strong role in selecting additional members of the department and help shape the future of digital shopping. We ’re not interested in best practices – we want a visionary who will push the boundaries. You will be responsible for driving innovation on all your projects and will craft and communicate a compelling story to our clients that sells in the team ’s best ideas. What you can expect: passionate and highly talented designers to work with, clients who want big thinking in the digital space, and the opportunity to raise the bar in digital.

Strong attention to detail, as well as a firm, holistic understanding of the entire project is required. In addition, you will have a direct impact with our clients and defining the next generation of UX within Fluid. Things that we value: Curious minds and an appetite for learning Passion for the craft A strong point of view with a healthy dose of humility A collaborative mindset, thick skin and a great sense of humor A user-centric and strategic approach Being able to work collaboratively with lots of big brains A desire to help grow a company Willingness to take risks and fail (and fail again. And again) About You: You understand the established design patterns and best practices, yet you have the vision and capability to adapt and create design solutions for a client ’s unique brand and business needs.

You obsess until you ’ve created intuitive navigation, site maps and user flows. You might even love defining taxonomies and metadata models. You can design for different technologies, including AJAX and Flash. You love a challenge from your team and your clients.

Requirements: 4+ years of experience Deep experience in transactional design Self-starter who is user-focused, detail and solutions oriented An ability to be both visionary and hands on when needed Written and verbal skills to be reckoned with Successful track record of leading complex projects and inspiring junior designers An ability to work closely with our clients: brainstorming, work-shopping, partnering to provide strategic business insight and presenting to our most senior clients Bachelor°s or Master°s degree in design, human-computer interaction (HCI), or equivalent professional experience. Pixel-pushers need not apply. Our Promise: Fluid lets you express your creativity in our dynamic office. It will be a place that challenges you to grow.

You ’ll have colleagues who laugh easily and know how to have fun. We love what we do, and we ’re looking for designers who are as passionate as we are. About Fluid: Our on-demand visual merchandising suite and award-winning digital agency services incite consumer action. Our work for world-class retailers like The North Face, Clorox, Reebok, Sears and Brooks Brothers brings their brands to life, making the digital shopping experience fun, vivid, intuitive and social.

Brands and retailers tap our combination of strategic consulting, custom design and development services, and our visual merchandising suite to engage, convert and retain consumers with unique digital experiences. Fluid is headquartered in San Francisco, with offices in New York and Chicago. For more information, visit www.fluid.com (agency services) orwww.fluidretail.com (on-demand visual merchandising suite) and follow us on Twitter @Fluid or Facebook/FluidInc. EOE/AA/M/F/V/D Fluid is an equal opportunity employer (EOE).

We love diversity in the workforce. Fluid does not accept resumes from independent recruiters or persons other than the applicant via Fluid.com. Fluid therefore does not recognize any claim for recruiting, referral or any other fees arising out of applicants engaged or hired by Fluid with respect to resumes received via Fluid.com. By submitting a resume to Fluid via Fluid.com, you acknowledge that you are aware of Fluid ’s policy and unconditionally waive any and all recruiting, referral or any other fees based on such submission.