Expert Technical Support Engineer
Amdocs 169 reviews - Alpharetta, GA

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Join Amdocs! Our customers are among the largest, most innovative communications companies in the world. As the market leader in customer experience systems innovation, we are always seeking top talent. Our passion for innovation, growth and providing an unmatched customer experience is sparked and sustained by hiring great people. With over 19,000 employees in more than 50 countries, we reward our employees with competitive compensation, excellent benefits, an attractive retirement plan and multiple avenues for professional and personal growth.

We look for people who are comfortable in a global, multi-cultural environment and regard change as positive aspect of their job. In addition to assessing the skills required for the specific role you have applied for, the interview process will also include opportunities for you to showcase your experience in areas such as: communications, business planning, collaboration, driving innovation, process management, client interaction and more. Grow your future with us! We are excited to talk with you about this opportunity and will contact you personally if you meet the requirements outlined for this role. Thank you and we look forward to reviewing your application

Expert Technical Support Engineer

AMDOCS Inc. – Alpharetta, GA

Major Responsibilities:

Participate in design meetings with system engineers in order to understand future application requirements. Develop activation engine packs used to activate services on mobile devices. Design and develop application templates. Maintain involvement in migration activities. Support network engineers in order to build and configure enterprise backbone network. Perform root cause analysis on issues related to customer configuration variables and core code. Formulate and implement procedures to provide timely deployment.

Requirements :

§ Master of Science in computer science or computer engineering and one year of telecommunications customer care software development experience or Bachelor of Science in computer science or computer engineering and five years of software development experience.

§ Must have experience with Java, J2EE, Servlets, JSP, EJB, JMS, JAXB, SAX & DOM parsers, Web Services, CVS, Visual Source Safe, Perforce, Oracle 11g, JDBC, Jxplorer, and Sun Solaris.

§ Must have communications related software development experience.

Send resumes to: AMDOCS Inc.

1390 Timberlake Manor Parkway

Chesterfield, MO 63017

Ref: HR-0190

About this company
169 reviews
Amdocs helps bring telecom companies and their customers together. The company is a leading supplier of customer experience software and...