Select, cut, edge, finish, surface, fit lenses to frames, and provide customers high quality eyewear delivered as promised. Maintain Lab equipment in good working order through proper maintenance.
Routinely demonstrate hands on proficiency of all objectives in the Lab Certification Program as outlined in the SOP 9.01, for level attained.
Ensure all jobs are clocked in upon receipt and clocked out after final lab inspection in accordance with Company standards to include jobs completed in about an hour as promised.
Control lab inventory through auditing tray management procedures, special orders, check-in of lenses, inter-store merchandise transfers, breakage, returns, and the monitoring of damaged and defective product.
Meet as promised service, 7 Point Quality Check, ANSI Standards and tolerance standards.
Perform SKU exchanges as required in accordance with Company policy.
Perform regular machine maintenance in accordance with maintenance checklist and report equipment malfunctions to the Manager on Duty.
Meet Company safety rules and standards to include following guidelines for hazardous material handling and waste disposal.
May cross train in the retail area.
Retail store environment.
Communication, interpersonal and negotiation skills
Must meet all Lab
Certification requirements (Lab Technicians, Journeymen and Lead Lab Technicians must complete Lab Certifications specific to the position)
Must be able to read, write and communicate in English in order to understand written procedures, hazardous warnings, etc.
Work changing schedules to meet business demands
Inside working conditions
Strong organizational skills
Stand for long periods of time up to 90%
Successful completion of basic arithmetic skills test
Customer service aptitude
Work under stress with interruptions and deadlines
Ability to think logically in following procedures and instructions
Enter and retrieve data from computer
Wear protective eyewear
May be exposed to noxious fumes, substances that may cause skin irritation
Exposure to temperature changes
No experience required. Optical experience preferred.
- Major Medical Insurance including prescription drug coverage
- Dental Insurance
- Flexible Spending Accounts (medical and dependent/child care)
- Company paid short term and long term disability
- Employee Assistance Program
- Company paid Life and AD&D policy with optional insurance coverage available
- 401(K) Retirement Plan
- Free Associate and Dependent Eyewear Program & Family Discount Program
- Paid Vacation
- Paid Personal Days
- Paid Holidays
Visionworks of America, Inc - 2 years ago