MetroHealth - Cleveland, OH

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Serves as primary contact for ambulatory practice patients for resolution of issues related to scheduling, registration, benefits verification and payor pre-authorization. Integrates the functions of registration, benefits verification, and payor preauthorization as well as payment arrangements and cash collection with outpatient services utilization in order to achieve optimal reimbursement for The MetroHealth System.

Upholds the standards of the system-wide customer service program.

Job Qualifications (required):
High school graduate or GED equivalent

Minimum three years experience in insurance information collection and assessment, benefits verification and preauthorization processing

Demonstrated skills in customer service, collection of patient demographic and insurance/payor information and cash collection

Expertise in interviewing patients/family members

Knowledge of medical terminology and ICD-9/CPT-4 coding

Must pass the Financial Counselor screening test with a score of 80% or better

Must take and pass Notary Public within six months of starting in position

Job Qualifications (preferred):
Previous experience with computer based billing systems

Ten-key skills and ability to type 30wpm

MetroHealth - 2 years ago - save job - copy to clipboard
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