FT Bellperson
Conrad Hotels & Resorts - Miami, FL

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FT Bellperson (
      Job Number: FRO012FQ )
      Work Locations : Conrad Miami
      1395 Brickell Avenue
      Miami 33131

      A Bellperson with Conrad Hotels and Resorts is responsible for transferring and storing luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability.

      What will it be like to work for this Hilton Worldwide Brand?

      At Conrad Hotels & Resorts, smart luxury is at the core of everything we do. At each location, spanning five different continents including some of the worlds greatest gateway cities and most sought-after destinations, luxury begins with the individual. We offer our guests one-of-a-kind experiences with sophisticated, locally inspired surroundings. Service thats more than personal, its intuitive. And connections to people and places around the corner, and halfway around the world. We are the destination of a new generation of global travelers for whom life, business and pleasure seamlessly intersect.

      Conrad Hotels & Resorts is one of Hilton Worldwides ten market-leading brands. For more information visit www.hiltonworldwide.com.

      If you understand how to provide smart luxury and one-of-a-kind experiences, you may be just the person we are looking for to work as a Team Member with Conrad Hotels & Resorts.

      What will I be doing?

      As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
      • Greet and escort arriving and departing guests to and from their accommodations

      • Retrieve and transport guest luggage

      • Inspect guest rooms and acquaint guests with these rooms and their features

      • Respond to guest inquiries and requests in a timely, friendly and efficient manner

      • Organize and store luggage, as needed, according to guidelines

      • Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments

      • Ensure messages and faxes are regularly delivered throughout the day

      • Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed

      • Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed

      • Assist in the maintenance, appearance and functionality of equipment

      What are we looking for?

      Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

      H Hospitality - We're passionate about delivering exceptional guest experiences.

      I Integrity - We do the right thing, all the time.

      L Leadership - We're leaders in our industry and in our communities.

      T Teamwork - We're team players in everything we do.

      O Ownership - We're the owners of our actions and decisions.

      N Now - We operate with a sense of urgency and discipline

      In addition, we look for the demonstration of the following key attributes in our Team Members:
      • Living the Values

      • Quality

      • Productivity

      • Dependability

      • Customer Focus

      • Teamwork

      • Adaptability

      What benefits will I receive?

      Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwides Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.

      EOE/AA
      EOE/AA

      Job : Guest Services
      Schedule : Full-time
      Brand : Conrad Hotels & Resorts
      Shift : Day Job

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