PURPOSE AND SCOPE:|
Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory, FVC and FMS policy requirements.
Act as an assistant to the Physicians, Registered Nurses and Radiology Technologists. Has frequent contact with patients, visitors, and families. Must work and interact with well with others
DUTIES / ACTIVITIES :
Responsible for driving the FMS and FVC culture through values and customer service standards.
Accountable for outstanding customer service to all external and internal customers.
Develops and maintains effective relationships through effective and timely communication.
Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
PRINCIPAL RESPONSIBILITIES AND DUTIES
Understands and is able to follow sterile procedures
Assists the patients to the pre-op area and takes initial vital signs
Assists in preparation of the patient for the surgical procedure by positioning, shaving and prepping
Acts as scrub technologist to assist the physician during procedure; maintaining sterile technique.
Assembles and removes from room, all instruments, utensils, equipment, gloves and linens utilized on the case
Responsible for procedure room cleaning between patients
Transports patients as needed
May participate in CQI projects
Expected to participate in cost control initiative
Keeps assigned areas cleaned and stocked for future exams
Assures confidentiality of patient information and medical records
Is flexible in response to changing work environment or responsibilities
Responsible for sterilization of instruments and associated quality assurance documentation
Responsible for ordering, stocking and inventory of supplies and products
All other assignments as directed by the Facility Manager
Other duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Day to day work may include desk and personal computer work and interaction with patients, facility staff and physicians. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
Must be able to lift/push/pull up to 50 pounds/22.7kg. Will be required to perform patient transfers and positioning for patients up to 400 pounds
Must be able to stand for many hours in a protective lead apron
Must work well under pressure and stressful situations
High school graduate or its equivalent
Medical Assistant Certificate
EXPERIENCE AND REQUIRED SKILLS
Some level of Clinical Training Helpful
May require ACLS / BCLS
Must be certified in CPR
Hospital and operating room skills preferred but not necessary
Must be able to speak and understand English
Must utilize universal precautions at all times due to the possibility of exposure to communicable diseases
Have good manual dexterity and must be able to work rapidly
Must be able to communicate effectively both verbally and in writing
Knowledge of instrument sterilization techniques
Knowledge of personal protective devices to be utilized when operating radiology systems
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